Join a Leading Name in the Caravan Industry!

We’re on the lookout for an organised, customer-focused, and compliance-savvy Sales Coordinator to join our growing team. In this varied role, you’ll be the key link between customers, production, and aftersales — managing caravan handovers, service and warranty coordination, and ensuring full compliance with industry regulations.

You’ll play a vital role in the customer journey while keeping internal operations running smoothly behind the scenes. If you enjoy being part of a dynamic team where no two days are the same, this could be your perfect fit. Travel between dealerships and industry events.

🛻 Sales, Customer Support & Handover

Coordinate the full sales process for new caravans, from order through to delivery.

Schedule and conduct customer handovers, ensuring a professional and seamless experience.

Provide regular updates to customers on caravan production status and energy allocations.

Collaborate with production and management to align build schedules with customer timelines.

Maintain accurate records of customer interactions, delivery milestones, and feedback.

🔧 Servicing & Warranty Coordination

Act as the primary contact for all service and warranty-related queries.

Coordinate service bookings and manage warranty claims with suppliers and customers.

Track aftersales performance and follow up to ensure customer satisfaction.

📊 Administrative, Purchasing & Compliance Duties

Forecast gas and electricity usage to support purchasing decisions.

Raise and manage purchase orders with suppliers and confirm bookings.

Track and report on gas and electricity expenses related to vans.

Maintain and update all critical registers:

VINs (ordering, printing, registration, distribution)

Gas plates and allocations

Allocations and RAV entries

Support RVSA (Road Vehicle Standards Act) maintenance and compliance activities.

Conduct regular stocktakes and maintain accuracy of registers and inventory data.

Assist in internal audits and ensure ongoing compliance with Quality Management Systems (QMS).

Manage and maintain QMS documentation and associated Registers.

What We’re Looking For

Proven experience in a sales coordination, administration, or operations role.

Strong customer service and communication skills.

High attention to detail with excellent organisational skills.

Ability to manage multiple tasks and work cross-functionally.

Understanding of the caravan or automotive industry (preferred).

Knowledge of RVSA, QMS, or compliance frameworks (highly desirable).

Proficient in Microsoft Office and ERP/CRM systems.

Why Work with Us?

✅ Be part of a passionate team in a growing Australian industry
✅ Work in a role that mixes customer engagement with process excellence
✅ Opportunities for ongoing development and progression
✅ Help deliver high-quality caravans to excited new owners

Apply Now

Ready to make your mark in the caravan industry?
Send your resume and a cover letter to:
📧 [email protected]