Your new company

NAB offers a unique opportunity to be part of an organisation that is at the forefront of the banking industry. NAB's culture is designed to promote excellence and collaboration while providing employees with the support and resources they need to succeed both professionally and personally.

Your new role
As a Lending Operations Associate, you will be responsible for the end-to-end administration of lending transactions, ensuring accuracy, efficiency, and compliance with internal policies and processes. You'll work closely with front-line bankers, brokers, solicitors & customers to support home loan processing across various stages of the loan process, including construction, fund disbursement and loan maintenance.
Your role will include but not be limited to:

• Review & verify loan documents for eligibility, compliance & authenticity
• Provide timely updates to stakeholders with a high focus on delivering results to customers
• Communicate with bankers, brokers & solicitors
• Monitor inboxes and respond to requests from front-line bankers and external stakeholders.
• Adhere to service level agreements (SLAs) and meet critical deadlines around loan settlement
• Perform 1st line of defence and adhere to risk frameworks and policies.
• Ensuring adherence to Standard Operating Procedures (SOPs) by inputting the correct information in core NAB systems and in line with team processes

The Details

• Location: 700 Bourke Street (MEL) OR 3 Paramatta Square (SYD)
• Duration:12-month temporary contact
• Working Hours: Monday to Friday, Business Hours
• Hybrid: After 12 weeks - 3 days in the office
• Remuneration: $51.54 + Super + Super
• Start date: 10th November Onwards

What you'll need to succeed

• Prior credit assessment experience is mandatory
• The ideal candidate will have previously held a secured lending DCA or DLA
• Experience working closely with mortgages and loan document processing
• Proven ability to work autonomously while managing multiple priorities.
• High attention to detail and time management skills
• Exceptional written & verbal communication skills