Bundoora- Full time- Not-for-Profit Organisation

Are you passionate about leading teams that make a real difference in the lives of the elderly? Join a growing, mission-driven organisation that supports older people in the Macedonian community through culturally tailored Home Care Packages.

About Us

We are a respected not-for-profit organisation with a strong and expanding presence across Melbourne. Our mission is to deliver compassionate, culturally sensitive care to elderly clients in the community, with a strong focus on the Macedonian population.

About the Role

We are seeking a dedicated and experienced Team Leader - Support Workers to manage a team of approximately 100 Support Workers. You will oversee daily operations and ensure high-quality care delivery that respects the unique cultural and language needs of our Macedonian elderly clients.

Key Responsibilities

Lead, mentor, and support a team of ~100 community-based Support Workers

Ensure care plans are delivered in accordance with Home Care Package guidelines and tailored to individual client needs

Foster a culturally inclusive and respectful care environment

Collaborate with clients, families, and external providers to deliver responsive, client-centred care

Monitor service delivery, compliance, and continuous improvement initiatives

Support recruitment, onboarding, and performance management activities

What You'll Bring

Proven leadership experience in Aged Care or Community Services

Strong understanding of Home Care Packages (HCP) and person-centred care

Experience working with culturally and linguistically diverse (CALD) communities - Macedonian community experience highly regarded

You will need to be Macedonian or Greek speaking

Excellent organisational, communication, and interpersonal skills

Commitment to empowering and supporting ageing individuals to live independently at home

Why Join Us?

Be part of a values-driven not-for-profit with a strong sense of purpose

Support a meaningful cause by helping a close-knit cultural community

Enjoy a collaborative and supportive workplace culture

Ongoing professional development opportunities

Salary packaging benefits available

Make a difference in the lives of elderly Macedonian Australians. If you're ready to lead with compassion and purpose, we'd love to hear from you.