• 7-month contract with a key Commonwealth government department
• Work at the forefront of Australia's national measurement and scientific innovation
• Flexible work arrangements with locations across Sydney and Melbourne
• Baseline Security Clearance required

Resolve Recruit is partnering with a leading organisation to find skilled ICT Technical Operations Officers to enhance digital infrastructure within air-gapped scientific laboratory environments. This is a unique opportunity to work alongside scientists, technicians and ICT professionals, contributing to the modernisation of workflows, data management practices and laboratory software systems that underpin Australia's national measurement capabilities.

As an ICT Technical Operations Officer, you will engage directly with laboratory staff to understand their operational needs, map data flows, manage software inventories and support the implementation of digital solutions that improve efficiency and reliability. You will play a key role in developing procedures and documentation that support sustainable and secure digital practices, whilst working under broad direction with appropriate technical support to uplift the air-gapped Local Area Network.

Key Responsibilities:

• Engage with testing laboratories to develop and implement work practices and procedures leveraging air-gapped network infrastructure
• Map data flows and storage systems, developing comprehensive understanding of current state data management
• Report and present on solution uptake and issues to management and staff forums, contributing to ICT project governance
• Interact with laboratory users and software vendors to create and maintain registers of current software and licences
• Support business change management activities and the delivery of IT enhancement projects
• Contribute to the development of procedures and documentation supporting secure digital practices

Key Experience and Skills:

• Minimum 3 years' demonstrated experience supporting IT enhancement projects (instrument control software, data mapping, workflow management or information management systems)
• Strong self-motivation and organisational skills with well-developed analytical and problem-solving capabilities
• Proven ability to work collaboratively, negotiate and influence to establish productive relationships with management, operational staff and vendors
• Excellent communication skills for engaging diverse stakeholders, with strong report and technical writing abilities
• Experience supporting ICT operations in scientific laboratories, either in analyst or support roles

How to Apply:

If you're ready to contribute your ICT expertise to Australia's scientific and industrial innovation, we'd love to hear from you! Apply by Thursday, 16 October 2025. Applications received after the deadline may still be considered for future opportunities.

For further information or to discuss this opportunity, please contact Jon Bennett at [email protected], quoting job ID: LH-04599

Why Choose Resolve?

• Expert recruitment consultants committed to advancing your career.
• A transparent and fair fee structure, offering you peace of mind and trust at every step.
• Flexible contracting models to suit your specific needs.
• Complimentary payroll management and tax compliance services, supported by our expertise as a Chartered Accounting firm and Registered Tax Agents.
• Exclusive access to membership privileges at collaborative co-working spaces, fostering networking and innovation.
• A variety of pay cycle options designed for financial convenience and flexibility.
• Access to corporate benefits programs, enhancing both your professional and personal life.