We’re seeking a Permanent Part Time Administration Officer (Reception) to join our front-of-house team who will work Monday - Thursday 1 pm - 5 pm. You’ll work alongside our administration staff and also step in when full-time administrators are on leave or unwell.

This role is much more than just managing administrative tasks. We are looking for a passionate and proactive individual who has the capacity to provide exceptional care and support to our clients and staff.

This role will see you work independently in our practice as an integral part of our team, managing a diverse range of tasks and projects.

Responsibilities:

You will be responsible for fostering and nurturing our client experience. You will work closely with the administration team and Practice Manager/Director to optimise our processes and implement cohesive operations to support our thriving business.

You will also work closely with our Clinicians and Therapists to support the overall management of our practice.

No two days are the same in this role, which will see you undertaking tasks from answering calls and managing incoming emails to liaising with various service providers and stakeholders. You will also be responsible for coordinating the practice schedule and managing clinical files.

**PLEASE DO NOT APPLY FOR THIS POSITION UNLESS YOU MEET ALL ESSENTIAL REQUIREMENTS LISTED BELOW**

Essential requirements for the role:

Experience in reception and/or administrative roles within an allied health setting or Psychology practice (minimum 1 years experience)

Intermediate level in MS Office 365 (Outlook, Word, Excel etc.)

Knowledge and experience in practice management software Halaxy OR similar

Ability to work independently, problem solve, critically think and multitask

Working with Children's Check or willingness to obtain

National Police Check or willingness to obtain

National Disability Insurance worker screening or willingness to obtain

Preferred requirements for the role:

Knowledge of Medicare, NDIS, Work Cover, Victims Services referral/admin processes

Experience with clinical diary management and caseload scheduling

At Picton Psychology you will work alongside highly skilled and passionate team members who will support you. We offer opportunities for growth and development through professional development and undertaking new and challenging tasks and projects.

What we offer:

Supportive, experienced team and on-the-job training

Permanent part time shifts Monday – Thursday from 1 pm – 5 pm with scope to learn across the practice

Rate commensurate with experience

Potential to increase hours or transition pathways as practice needs evolve

How to apply:

Please submit your resume, including how your meet the role requirements for this position to Executive Support Officer, Rheanan Callaghan [email protected] or call 02 4602 7111 with any questions about this role.

Please note that applications that do not address the role requirements may not be considered.