Senior Release Manager - NSW Trustee and Guardian

Temporary full-time vacancy - up to 12 months with possibility of extension.

35 hours per week.

Location: This role is based in Sydney (Wynyard). Flexible and hybrid working options available.

Clerk Grade: 9/10. Base salary $129,464 to $142,665 p.a. plus 12% superannuation and annual leave loading.

Join our growing delivery capability as we transform how technology supports the organisation’s most critical initiatives. As Senior Release Manager, you will lead the planning and deployment of software releases, ensuring solutions are delivered reliably, efficiently, and aligned with business requirements, contributing to a high-performing delivery environment.

About us

At NSW Trustee and Guardian, our purpose is to support the rights, welfare, and interests of the people of NSW. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.

About the team

The Project Delivery team within the Information Technology division drives the successful delivery of technology-enabled initiatives that support the organisation’s strategic priorities. The team applies robust governance and best-practice frameworks to ensure projects are delivered efficiently on time, and to a high standard, enabling innovation and lasting value for the community we serve.

About the role

The Senior Release Manager is responsible for undertaking the planning, coordination, and delivery of product releases to ensure alignment with established standards of quality, schedule, and stakeholder expectations. This position functions within the Information and Technology Division, supporting project initiatives such as application modernisation, digital service transformation, and the implementation of complex technical solutions and operational deployments

The position requires a commitment to service delivery and the ability to drive continuous improvement.

As the Senior Release Manager, you will:

Develop and maintain comprehensive release calendars, coordinate release activities across multiple teams, and ensure all dependencies and risks are managed effectively.

Identify, assess, and mitigate risks related to release timing, quality, and resources. Prepare contingency plans to address potential issues.

Work closely with Test Manager, Projects Managers and QA teams to ensure testing is completed and issues are resolved prior to release. Oversee sign-off processes and compliance requirements.

Assess change requests, coordinate approvals, and ensure changes are integrated into release plans without disrupting project timelines.

Ensures that release packages are tested independently in accordance with the defined test plan prior to migration to the live environment, reducing the risk of incidents relating to the release.

Manage releases of solution components following agreed procedures to minimise impact to the organisation.

Conduct post-implementation reviews to confirm outcomes and results, identify lessons learned and develop comprehensive action plans to ensure the release has been effective and the outcome to the business has been achieved.

Maintain detailed records of release activities, provide post-release analysis, and contribute to project retrospectives.

For more information about the position, view the role description.

About you

The ideal person will have:

Extensive experience in managing release cycles in accordance with the defined test plan.

Proven ability to implement and improve structured release processes in complex technical environments.

Sound understanding of Dynamics 365 architecture, modules (such as Finance, Supply Chain, Sales, Customer Service), and integration capabilities with hands-on experience managing releases in environments supporting Dynamics 365 deployments.

Hands-on experience managing releases in environments supporting Dynamics 365 deployments.

Ability to troubleshoot and resolve release-related issues specific to Dynamics 365, such as schema changes, data migrations, and plugin deployments.

Demonstrated expertise in Azure infrastructure, including logic apps, networking, security, and platform services

Proven experience using Azure DevOps for CI/CD pipeline management, release orchestration, and automated testing.

Proficient in managing Azure resources such as virtual machines, databases (specify: e.g., SQL Server), storage accounts, and app services throughout the release lifecycle.

Advanced scripting and automation abilities using PowerShell and ARM templates.

Strong understanding of enterprise application integration, particularly connecting Microsoft Dynamics 365 with systems like HP TRIM and other legacy platforms

Sound like you? We would love to hear from you!

What we offer

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)

various leave options (recreation, parental, and flex leave of up to 24 days per year)

career development including study leave and acting opportunities

access to Fitness Passport and employee assistance program, and annual flu vaccinations.

Be part of something bigger. For more information about joining us, visit the Careers page on our website.

How to apply

To apply for this role:

Complete the online application via IworkforNSW.

Submit a resume (maximum five pages)

Submit a brief cover letter (maximum two pages) outlining your skills, experience and suitability.

Read: writing your job application for tips with the application process.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice applications and interview questions based on the focus capabilities listed in the role description.

Closing date

Applications close 11:59pm, Sunday 26 October 2025.

For enquiries about the role, please contact Antonio Caswell - Talent Advisor via email: [email protected].

For enquiries about the recruitment process, please contact Antonio Caswell - Talent Advisor via email: [email protected].

Please do not send your applications directly via email, LinkedIn or SEEK. Only applications submitted via the online portal will be accepted.

Please note:

If you need an adjustment in the recruitment process, please contact People and Culture via email at [email protected]

Offers of employment will be subject to reference checks and relevant clearances.

A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.

Thank you for your interest in this role. We look forward to receiving your application.