About The Role

Do you have a love for building safer, more person-centered, effective, and seamless services, a passion for driving change in people and practice and a desire to grow your quality experience in the highly diverse Primary Care Sector?

We are seeking a Quality Improvement Coach to help build capacity for quality improvement and support practice optimization within the primary care sector. QI Coaches provide the resources and support needed to help primary care practices identify QI needs. Develop skills to help tackle new QI initiatives and build the internal QI capacity needed to sustain those improvements.

🔹 Location: WAPHA Bunbury Office This position is based in the South West region, however we are open to considering Perth-based candidates who are willing to travel regularly to support practices.
🔹 Salary: Band 4 ($90,000 - $97,000 Plus 12% Superannuation, depending on experience)
🔹 Employment Type: Full-time (1FTE) - Maximum term contract for 2 years.

Working with Primary Care Practices

In your role as a QI Coach, you would work closely with primary care practices to identify areas of improvement, set improvement goals, provide tools, facilitate QI activities, and practice redesign in primary healthcare settings. At the practice level, coaches support teams to:

• Promote a multi-disciplinary team-based approach to Quality Improvement.
• Identify at-risk patients for outreach through pro-active population health management.
• Use data to understand and improve clinical performance measures.
• Improve strategies for health promotion and disease management and prevention.
• Use a data-driven approach to effectively drive QI
• Increase capacity for creating and maintaining QI infrastructure within a practice.

About you

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education

• Bachelor's degree in healthcare, public health, or a related field; or equivalent or relevant experience in lieu of education.
• Demonstrated understanding of general practice (IT system changes, process redesign, restructuring, etc).
• Experience and knowledge of quality improvement methodologies and tools
• Effective communication skills - both written and verbal and virtual
• Ability to establish and maintain strong relationships.
• Solid understanding of quality improvement and quality improvement processes
• Ability to analyse data.
• Health Industry knowledge and experience.
• Experience in general practice and/or aged care (highly desirable)

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV. As part of our recruitment process, you will be invited to complete an online assessment. This assessment consists of interactive questions designed to give us further insight into your experience and approach. It will simulate scenarios that you may encounter in the role.

Applications close 11:59pm Tuesday 21st October 2025.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

If you have any queries, please email [email protected]. Please note that applications must be submitted via the link provided - applications received by email will not be accepted.

Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered.

Successful candidates will be required to provide relevant qualifications, along with documentation including a valid visa (if applicable), passport, and National police check upon request.