About the Role

We’re looking for a Senior Network Engineer ready to take ownership, lead from the front, and drive best practices across varied client environments – from lean SMEs to major national enterprises.

You’ll be our first dedicated Network hire in a growing specialist team, with a clear path to becoming a senior leader. We’re looking for someone confident in both High-Level and Low-Level Design (HLD/LLD), who can work post-sales, support pre-sales, conduct audits, and implement remediation and troubleshooting, all while keeping documentation sharp and up to date.

If you’re from an MSP background and thrive on juggling multiple clients and environments, we’d love to talk.

Key Responsibilities

• Own and deliver HLD and LLD documentation
• Work alongside Pre-Sales to refine client solutions
• Perform network audits, identify gaps, and implement remediation
• Configure, troubleshoot, and optimise multi-vendor environments
• Maintain accurate and accessible documentation
• Shift between SME and Enterprise clients, with some national 24/7 support discussions underway
• Contribute to internal capability building and technical leadership

Tech Environment

• Primary Vendors: Fortinet (FortiGate), Aruba, Juniper
• Nice to Have: Palo Alto
• Certifications: CCNP ideal (Minimum CCNA)

You’ll Bring

• Proven experience in an MSP or multi-client technical role
• Hands-on expertise in HLD/LLD and remediation
• Strong troubleshooting skills and a passion for getting things working right
• Ability to balance field work, remote support, and documentation
• A flexible mindset – some days you’ll be on site, others you’ll be remote
• Excellent communication skills and a collaborative spirit

What’s in it for You?

• $140–150k + Super
• Flexible working arrangements – typically 1–2 days from home
• Culture-first team – skills can be taught, but fit is everything
• Access to fleet vehicles, kilometre reimbursement, or potential vehicle inclusion if travel becomes significant
• On-site parking (most days), close to public transport
• Strong values-driven culture: Connection, Remarkable Service, and more