Financial stress can hit anyone – and when it does, the right kind of support matters. That’s where DebtManagers comes in. We aren't your usual collections agency. We pride ourselves on being compassionate, ethical, and focused on solutions. With fairness and respect at the heart of everything we do, we work directly with customers to guide them toward financial freedom – one step at a time.

About the role

We’re looking for motivated and empathetic Field Agents to join our growing Sydney-based team.

You’ll be on the front-line helping customers get back on track by working with them to create realistic repayment plans. You’ll be working independently out on the road, visiting customers at their homes all the while being supported by a close-knit team.

What you’ll be doing

Visiting customers at their homes to discuss and set up sustainable repayment plans .

Building a rapport with a wide range of customers – even in tough conversations.

Monitoring repayment plans and following up when payments stop or default.

Making sure all the records and systems are kept in line with our Code of Conduct.

What you’ll bring

We’re looking for someone who is:

Self-driven, hardworking and motivated

Available to work around 47 hours per week, so flexibility and reliability are key.

Empathetic and compassionate but resilient under pressure.

Skilled at building rapport quickly with a wide range of people.

Solutions-oriented with sound judgement and “street smarts”

Able to work independently and comfortable with change.

A strong negotiator with high integrity and discretion.

Requirements

Full, clean Australian driver’s licence.

Ability to travel nationally one week out of every 4 weeks.

Clean criminal history.

Basic technology skills.

Why you’ll love working with us

Competitive salary plus bonus opportunities

Opportunities for career progression

Fast-paced and fun work environment

Plenty of support and training

Opportunity to genuinely help people while building your career

If you would like further details about the role before applying, please email me at [email protected]