💬 About the role

We’re looking for a Group Support & Engagement Officer who can bring energy, empathy and initiative to our Rivers Program.

In this role, you’ll facilitate and deliver group sessions that support adults and young people across a broad range of ages (16–65+), including Aboriginal and Torres Strait Islander peoples and those with lived experience of mental health challenges.

What you’ll be doing:

Facilitating group programs that inspire participation, learning and connection

Supporting people to achieve personal goals and build psychosocial wellbeing

Working alongside key partners like Wungening Aboriginal Corporation and Multicultural Services Centre WA

Promoting inclusion, cultural safety and community engagement

Leading and mentoring Peer Support Workers to deliver meaningful, person-centred sessions

Building strong networks and low-barrier referral pathways to grow the program

Managing crisis situations calmly and confidently, linking in with relevant mental health supports

🕓 Key details

Candidates must be able to commit to a minimum of 45.6 hours per fortnight (3 set days per week) up to full-time.

Work hours are between 8:00am and 6:30pm (Monday to Friday) in line with program session schedules

Sessions are delivered across North and East Metro Perth, including Rise sites in Warwick and Middle Swan, with occasional travel south.

Applicants must be happy travelling between locations to deliver community-based and site-based sessions.

🎯 What we’re looking for:

A confident facilitator who can design and deliver engaging group sessions from educational and skill-building workshops to recreational activities

Certificate IV qualification (or above) in Human Services (e.g. Mental Health, Disability, Aged Care, Allied Health, Community Services) and/or relevant experience

Experience working within Mental Health Recovery and Person-Led models of practice

Experience leading and supporting teams of Peer Workers

Calm and capable when responding to those who may present in crisis.

Ability to work autonomously and use initiative

Confidence with admin tasks, written communication and tech (including Microsoft Office)

✅ Formal requirements (The serious stuff!)

Driving licence and use of a reliable vehicle for work purposes

NDIS worker screening check (costs for new checks will be covered and/or reimbursed by Rise)

Working with children check (costs for new checks will be covered and/or reimbursed by Rise)

A cover letter is requested within your application for this position. Within your letter, please address the following criteria:

1. Your experience in planning, facilitating, and delivering group programs or workshops — including examples of sessions you’ve led.

2. How you adapt your facilitation style to engage diverse client groups (aged 16–65+) and work respectfully within different cultural contexts, including with Aboriginal and Torres Strait Islander peoples.

3. An example of when you supported someone experiencing mental health challenges or presenting in crisis, and how you maintained a safe and supportive environment for everyone involved.

⭐️Why you should be part of Rise⭐️

Rise has been working with communities for more than 40 years and currently supports over 5000 people from all walks of life. This includes young people at risk, those experiencing mental health issues, people with disability and older people. We offer our RISING stars….

Up to $15,900 per annum salary packaging options to bump-up your take home pay plus an additional $2,650 per annum meal entertainment.

HBF corporate discount on health insurance, access to an employee assistance program, and journey cover insurance

Diversity – real diversity. Not just words on a page. We want you to bring your true self to work and encourage applications from people of all backgrounds and lifestyles including those who identify as living with disability, are Aboriginal or Torres Strait Islander or part of the LGBTIQA+ community.

☎️Have more questions? Contact Steph Birbeck (Senior Coordinator) on 0417 091 541 who will be happy to assist you during working hours (7:30am to 4:30pm). Alternatively, you can email [email protected]

APPLICATIONS SUNDAY 2 NOVEMBER 2025

Shortlisting, interviewing, and appointing may begin immediately. We reserve the right to close the position without notice. We suggest you don’t delay applying to avoid disappointment.

🍀 We wish you GOOD LUCK 🍀