Quality Administrator

YellowBridge QLD Ltd is a not-for-profit company limited by guarantee, responsible for managing and administering a range of home and community care programs, youth and community housing programs, and disability support.

The organisation seeks to deliver its vision of connecting lives and finding bright possibilities through working together to help lives shine.

Each year we help hundreds of people access housing, disability support and home services enabling them to lead independent and rewarding lives.

The Role:

YellowBridge is looking for a full time Quality Administrator to join our Business Services team supporting the wider organisation.

The Quality Administrator has a varied and interesting role across a suite of services and programs, ensuring the organisation’s quality management systems remain current and compliant with legislative frameworks. This position spans all aspects of quality and the ongoing management of the quality system. It also requires strong relationship management as a key function of the role. For someone with strong administrative skills, this role will be particularly rewarding, offering both variety and purpose in a values-driven environment.

The key objectives of the role are:

Support the development of risk and compliance procedures, plans, tools and training materials to maintain effective and consistent application of compliance activities

Risk management to recognise areas where the organisation might be vulnerable to non-compliance

Monitoring compliance with relevant laws, regulations, and industry standards.

Provision of data for internal and external reporting

Robust relationship management with internal and key external stakeholders

Professional representation of YellowBridge QLD in all areas of the community

High level administration skills are a must, including high level knowledge and ability to use Microsoft office products including Sharepoint, Word, Excel and Outlook.

Working knowledge of legislation and industry standards such as NDIS Quality and Safeguarding Framework, Aged Care Quality Standards, and relevant experience with ISO Standard 9001:2015 would be advantageous but not a requirement for the role. A strong background in process development and monitoring, organisational administration and demonstrable attention to detail will set your application apart from others.

If this sounds like you please apply now. If you'd like to find out more feel free to call the number below.

In return YellowBridge QLD offers a competitive salary commensurate with experience, annual professional development and salary sacrificing benefits in addition to a safe and supportive working environment.

Please include in your application a maximum one page cover letter outlining your skills and experience and how these specifically address the key objectives of the role and your resume. Please note it is a requirement that all staff have a current NDIS Worker Screening card and Working with Children check.

Application Close: 31 October 2025, 12pm. We may interview prior to the closing date so don't hesitate to get your applications in.

Enquiries: Jodie Collins or Nicole Boyge phone 1300 882 764