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Housekeeping Supervisor

QT Hotels and Resorts
Sydney, NSW
A$70,000-$77,000 p/a
Hospitality & Tourism → Housekeeping
Full-time
On-site

Posted 11 days ago


QT Sydney is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.


About QT
QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘expect the unexpected’, every property delivers an experience that combines local influence with QT’s signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

About the Role
As Housekeeping Supervisor at QT Sydney, you’ll play a pivotal role in delivering our signature luxury experience. You’ll be responsible for overseeing the servicing of hotel rooms in line with our established standards, ensuring an exceptional level of cleanliness and presentation. With a keen eye for detail and a passion for creating a healthy, welcoming environment, you’ll lead by example—supporting and guiding the housekeeping team to provide our guests with the very best in comfort and care. This is your opportunity to be part of a vibrant, design-led hotel where service excellence meets playful luxury.

Key Accountabilities
• Supervise and support the housekeeping team to ensure rooms and public areas are cleaned to the highest standards within allocated timeframes.
• Train and guide Room Attendants, Housepersons, and Public Area Cleaners to uphold service excellence.
• Conduct room inspections and manage reporting systems to ensure accuracy in room status updates.
• Liaise with reception to coordinate room changes, special requests, and guest needs.
• Ensure compliance with hotel policies, procedures, and WH&S guidelines.
• Maintain inventory and control of guest supplies and amenities.
• Promote a positive team culture, fostering high morale and a congenial work environment.
• Act as department lead in the absence of the Executive Housekeeper.
• Attend departmental meetings and contribute to ongoing communication and training initiatives.

Skills & Experience
• Proven experience in housekeeping supervision within a hotel or hospitality environment.
• Strong leadership and team management skills with the ability to motivate and train staff.
• Excellent attention to detail and commitment to maintaining high cleanliness standards.
• Solid understanding of workplace health and safety (WH&S) practices and hotel policies.
• Effective communication and coordination skills, especially with front office and other departments.
• Proficient in managing schedules, room status reporting, and inventory control systems.

Benefits & Perks
• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company

Join QT Sydney and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.


About QT Hotels and Resorts

Newcastle, NSW, Australia

What does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too.

QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. That’s what we stand for. Originality. Individuality. Authenticity.

And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be.

As part of the Australian-owned Event Hospitality & Entertainment group, we’re a reliable, accountable employer and a loved place to work. The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealand’s most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more.

Our value rests on our people, and we value the contribution every individual makes.

Now what does QT literally stand for? You’ll have to come and meet us to find out.

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