Content Developer, Regulatory Systems

• Help children have the best start in life through high quality education & care.
• Improve outcomes for children and families in early education and care.
• Join an expert team working across governments at the national level.

About ACECQA

We want children in Australia to have the best start in life through quality education and care.

We provide national leadership on the implementation of the National Quality Framework (NQF) and collaborate with the Australian and state and territory governments to:

• implement changes that benefit children birth to 13 years-of-age and their families
• monitor and promote the consistent application of the Education and Care Services National Law across all states and territories
• support the early childhood education and care sector to improve quality outcomes for children

We strive for innovation and continuous improvement and are committed to keeping the sector and the community informed with the latest developments in early childhood education and care.

ACECQA is committed to being a child-safe organisation, implementing the National Principles for Child Safe Organisations and actively promoting the safety and wellbeing of children.

The Role

The Content Developer, Regulatory Systems plays a crucial role in supporting the implementation of change initiatives within the NQA IT System environment. This involves creating high-quality, accessible, and user-focused content, including training materials, onboarding guides, release notes, and instructional resources, all designed to enhance user experience.

The Content Developer collaborates closely with the Project Change Lead and cross-functional teams to ensure that the content aligns with project timelines, meets stakeholder needs, and adheres to accessibility standards.

This role is full time and fixed-term (9 months) at ACECQA Band 5 ($103,179 - $122,039).

About You

To be successful in this role you will need:

• A minimum of 3 years' experience in developing training and guidance materials, preferably in the context of technology systems.
• Proficiency in using documentation and collaboration tools such as SharePoint, Confluence, Scribe, and Jira.
• Strong written communication skills with the ability to translate technical concepts into user-friendly content.
• Demonstrated knowledge of WCAG 2.1 accessibility guidelines and experience applying them to digital content.
• Ability to work collaboratively in cross-functional teams and manage competing priorities.
• Attention to detail and commitment to quality and consistency.
• Positive and proactive attitude with a focus on achieving successful outcomes.

While not essential, the following attributes will greatly assist you in the role:

• Technical exposure to systems such as Microsoft Dynamics CRM and Microsoft Power Pages.
• Experience working in a government or regulatory environment.
• Familiarity with the National Quality Framework (NQF) or similar government-led systems.
• Exposure to Agile or Waterfall project environment.

ACECQA is committed to removing barriers and opening up opportunities. As an employer we seek to ensure people with differing needs and abilities have the same opportunities to successfully gain skills, knowledge and experience through work, social activities, education and training irrespective of their age, disability, colour, race, gender, religion, sexuality, family responsibilities, or location. In particular, we are committed to improving opportunities and outcomes for Aboriginal and Torres Strait Islander peoples.

You must have the right to work and live in Australia to apply for this role.

The successful candidate will be required to consent to a national police check.

How to apply

The closing date for applications is 16 October 2025 at 11.59pm.

Important Note: Please ensure you follow the recruitment process outlined below, otherwise you may not be considered for the role.

To apply, please register with the ACECQA Recruitment Candidate Portal, navigate to Content Developer, Regulatory Systems vacancy and click Apply for Job. The application process will require you to:

• Attach a CV of no more than 5 pages which demonstrates your ability to meet the criteria contained in the position description.
• Provide the details of at least two referees who have directly supervised you within the last five years of employment.
• Attach a written response to the targeted question below of no more than 2 pages.

Targeted Questions

1. Please describe your experience developing user guidance and support materials for a customer-facing technology system. In your response, include an example of how you translated complex technical information into clear, accessible content for a non-technical audience, and the tools or methods you used to ensure the content was accurate, engaging, and inclusive.

All complete applications will be acknowledged.

More information

If you have any questions about the recruitment process, please email the HR team at .

Notice to agencies

ACECQA will not accept applications from any source other than directly from a candidate for this vacancy. Recruitment agencies must have received instructions from ACECQA in relation to a specific vacancy in order to submit applications on behalf of candidates.

ACECQA is collecting the information requested in the advertisement for the purpose of selection, recruitment and engagement of staff. ACECQA is authorised to do so by the Education and Care Services National Law. Please refer to our Privacy Policy which can be accessed athttp://www.acecqa.gov.au/privacy-policy.