Full-Time or Permanent Part-Time | Gold Coast

At The Coastal Clinic Plastic Surgery & Aesthetics, we pride ourselves on delivering the highest standard of patient care and outcomes. Owned and directed by Specialist Plastic Surgeon Dr Drew Cronin and Nicole Cronin, our clinic combines surgical excellence with a comprehensive non-surgical aesthetics offering.

Our team includes Specialist Plastic Surgeons Dr Drew Cronin and Dr David Sparks, supported by a highly skilled group of cosmetic nurses, dermal and laser technicians, and lymphatic massage therapists. Together, we provide a wide range of surgical and non-surgical treatments, with patient care and safety at the heart of everything we do.

It is an exciting time to join us, as The Coastal Clinic continues to expand and will soon move into a state-of-the-art purpose-built facility on Ferry Road in Southport (opening October). You will be joining a dedicated, highly trained and hardworking team who are committed to excellence.

About the Role

We are seeking a motivated and reliable General Administrator to support both our surgical and aesthetics clinics. This role is varied and rewarding, providing the opportunity to work across all areas of the business and be upskilled in multiple functions.

Hours: Monday to Friday 8am – 5pm, with some Saturdays 8am – 12pm

Start date: Immediate

Employment: Full-time or permanent part-time

Hourly rate: $30-36 per hour (will pay depending on experience)

Key Responsibilities

Reception duties including patient calls, enquiries and appointment confirmations

Calendar management for both surgical and aesthetics clinics

Data entry, patient file management and referral processing

General administration support as needed across the business

Working collaboratively with our team to ensure a seamless patient experience

About You

We are looking for someone who:

Has at least 3 years’ experience in a medical or specialist clinic

Is consistent, reliable, proactive, and simply gets things done

Works well under pressure while maintaining attention to detail

Someone who values longevity with an employer

Brings strong organisational and communication skills

Is a true team player who enjoys working with others

Has experience with Genie software (highly regarded, but not essential)

Why Join Us?

Be part of a reputable and growing clinic with a strong presence across surgical and non-surgical services

Work with a supportive, passionate and professional team

Opportunity for ongoing training and development

Play an important role as we move into our new state-of-the-art Southport clinic

A workplace that values loyalty and long-term commitment – we want you to grow with us and be part of our future

Recruitment Process

Phone interview

One to two face-to-face interviews

Trial day in the clinic

Mandatory reference checks

If you are a motivated professional with a strong work ethic and want to be part of something special, we would love to hear from you.

Apply now with your CV and a detailed cover letter outlining your experience and why you would be a great fit for The Coastal Clinic.