Based in the North-Eastern suburbs of Melbourne, Expedition Partners is a trusted and reputable travel company that has been in business for over twenty years.

Now specializing in expedition cruises (Arctic, Antarctica, Kimberley, etc), and expedition rail (Africa, Silk Road, Australia, Europe, India) itineraries, our passionate team of professionals aim to assist our clients with creating their dream holiday experience.

We are looking for a motivated and enthusiastic individual to join our team on a part-time or full-time basis during a new period of rapid growth. Opportunities for both full time and part time roles.

So, why join Expedition Partners?

We are an exclusively office-only environment with no storefront and/or walk-in clients

Consistent Monday — Friday hours (9:30am - 5:30pm), with no weekends or late nights (apart from occasional functions) to champion a healthy work/life balance

Part-time flexibility (minimum 22.5 hours) available for the right candidate (remote work considered for country Vic or inter-state applicants);

Generous bonus scheme

Travel opportunities with our preferred suppliers

Tight-knit, friendly team environment with an exceptional work culture

With us, your main focus will be communicating with our customers via telephone and e-mail, and working cooperatively with our administration team, clients, and domestic/international partners.

Key deliverables include but are not limited to:

First point of contact for prospects contacting the company

Respond promptly to customer enquiries, listen to clients wants and advise about suitable options in line with their budget and preferences whilst building rapport

Follow up enquiries and help overcome prospects concerns and objections

Make travel bookings

Liaise with our off-shore support team to ensure bookings are administered efficiently

Build and maintain relationships with our key suppliers

Remain up-to-date on our core destinations and travel products

Our ideal team member

Personable and friendly with a natural ability to connect with clients and suppliers from diverse backgrounds

Prior experience in a sales environment and the ability to achieve target goals from a commercial mindset

Minimum 1-2 years of sales experience required

Able to manage time and prioritize tasks appropriately

Tech savvy, with the ability to familiarize and then utilize new and established digital systems

A natural team player with a desire to assist where needed

Travel industry experience preferred but not essential

Australian work rights required

If you feel like you would be the perfect fit for our team, please hit the 'Apply with SEEK' button above and submit a current resume and cover letter outlining your suitability for the position.

We ask that you submit your resume and cover letter in PDF format exclusively.

We look forward to hearing from you!