Sales Administration Officer | Lifeline

Employment Term: Casual, offering 5 hours per day within business hours Monday to Thursday (flexible should the individual be seeking school hours, or other shift times)

Location: Geebung Distribution Warehouse, QLD

Remuneration: $37.12 p/h + Super + 18,550 NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with Lifeline

Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.

As a Sales Administration Officer, you’ll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Queensland’s leading charity retail brand. Everyday our 120 stores across Queensland sell donated goods, giving pre-loved items a second life and bringing in profit to support our Crisis Support Line and suicide prevention services.

Let’s make a meaningful difference, together.

Your part in our Lifeline team

Joining our administration team at Geebung your primary responsibility will be to increase our Rag Sales, calling businesses to help maximise monthly revenue. Our Rags are manufactured from donated items that aren't high enough quality to use in stores, and all the profits support our Crisis Support Line and suicide prevention services.

In addition you will support the wider team with additional adhoc administrative tasks -

Maintaining and facilitating Rag Sales including tasks such as; managing call lists, taking customer orders and managing accounts receivable accounts

Assisting with financial duties including processing invoices, receipts, and administering petty cash when required

Reception duties, ensuring the delivery of high standard customer service to both external and internal customers

Stationary orders, ticketing and supporting the shops with timesheets and payroll, honorariums, orders or any other administrative tasks they may require assistance with

What makes a difference for us?

To be successful for this role you will need to be/have:

Confident phone manner, and able to make outbound calls to potential customers of our rags!

Exceptional customer service skills being confident in greeting face to face customers/ clients and maintaining a welcoming and tidy reception

Experience with Microsoft Office and/or other business software or CRM data bases

Embrace the organisation’s mission, values and future directions

Strong time management and organisational skills

What makes a difference for you?

NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

Staff Discounts: Participation in our team member purchasing program

Commission program rewarding high performers

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

Flexible work arrangements to support work-life balance

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our Lifeline, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

provide welcoming, safe and nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.