• Deliver personalised support services to enable clients to positively work towards their wellbeing goals and independent living
• Permanent, Part Time Role | 19 hours per week
• 24/7 Rotating Roster including sleepover and weekend shifts
• South Yarra Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 45 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

The Housing with Support residential service is a long-term integrated social housing program for people living with severe and enduring psychosocial disability. The Haven residences are staffed 24/7 and designed like a ‘home away from home’ funded through client’s NDIS packages with practice guided by Mind’s Model of Recovery Oriented Practice, SIL model and Dual Disability framework. The service works collaboratively with clients providing personalised 1:1 support, shared supports and group activities based on strengths and goals identified in an individual’s recovery plan to build daily living skills, strengthen relationships with families and carers, enhance social connections and community networks, and grow confidence and capacity to live safely in the community.

We are a seeking compassionate, resilient Mental Health Support Worker for a Permanent, Part Time (19 hours per week) opportunity to work on a 24/7 rotating roster within the Haven property in the South Yarra area. You will play an integral role providing positive person-centred, recovery-oriented supports to clients to achieve their wellbeing goals, develop capacity and life skills, strengthen social connections, enhance support networks and grow confidence to live independently.

Key responsibilities

• Work with clients to achieve their goals set out in their NDIS plan, return to a place of residence and a meaningful life supporting them through a staged approach to recovery.
• Deliver group work programs that will assist clients to build their skills, focus on their recovery and work towards transitioning back to their natural community.
• Support family and carer roles through understanding their concerns and the provision of information, education and referrals.
• Engage with clients to fully understand their need for assistance from local service providers with clinical mental health, physical health, education and employment, eligible entitlements and benefits, housing, transport, recreation and social connections.
• Collaborate with a range of services and the community to ensure a co-ordinated, integrated response to client’s recovery goals.

What you’ll bring

• Tertiary qualifications (minimum Certificate III) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health related field as designated by Mind.
• Experience in Community Services, Mental Health, Disability, Social Welfare, Housing, Healthcare or Government sectors is desirable.
• Knowledge and experience in the application of theoretical approaches, practices and appropriate service responses including family inclusive practice, trauma informed theory, cognitive behavioural therapy, motivational interviewing and harm reduction therapy is desirable.
• Expertise in working with people with mental health issues, complex needs and interacting with families and carers.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, childcare, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Learning, development and career opportunities.

Interested?

To apply visit Mind Careers - reference number 498297. Online applications must be submitted by 11pm Wednesday 15 October 2025. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Amy Simmons – Acting Service Manager - Supported Independent Living Victoria
[email protected]

Position Description

PD Mental Health Support Worker (SIL Haven) 20250929.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [email protected]