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Employment Support Officer - Goodwill Engineering

Ability WA
Malaga, WA
A$36.94-$37.63 p/h + salary packaging
Community Services & Development → Employment Services
Part-time
On-site

Posted 10 hours ago


About the position

As an Employment Support Officer, you will support people with disability who are currently employed, have recently secured employment, or whose job may be at risk due to their disability. You will also provide on-the-job assistance for those undertaking Work Experience Placements and Work Trials. If you're passionate about building strong relationships with internal and external stakeholders while representing Ability WA, this is the opportunity for you.

This is a Part-Time Permanent position based at our Malaga Office.

As an Employment Support Officer, you will:

  • Provide individualised, on-the-job support for customers based on their Job Plan, ensuring needs such as transport, skills training, and verbal/physical assistance are met.
  • Identify priority customers and implement agreed responsibilities to help maintain their employment.
  • Update Job Plans and maintain customer documentation and records to the required standard.
  • Liaise with employers, families, and co-workers to ensure job requirements are met and sustained.
  • Actively contribute to service consistency and excellence, including achievement of employment goals and program success.
  • Participate in professional development sessions and operational planning.
  • Assist in compiling and maintaining work procedures and instructions aligned with quality standards.
  • Support customers in adapting to their roles through tailored training and workplace adjustments.
  • Contribute to the design and delivery of workshops and skill-building activities.
  • Collaborate with training providers and accreditation bodies to support employment pathways.

Benefits

At Ability WA, our employees are deeply connected to our vision and work passionately to support our customers in achieving their goals. We offer:

  • Salary packaging benefits up to $18,550 (as a non-profit organisation)
  • 3 wellness days annually
  • Leave loading, paid parental leave, return-from-parental-leave bonuses
  • Employee Assistance Program
  • Flexible working arrangements
  • A genuine and supportive team culture

About You

To thrive in this role, you’ll bring:

  • A relevant post-secondary or tertiary qualification
  • Experience providing direct support in disability or government-funded employment services
  • Strong written and verbal communication skills, with the ability to tailor communication to different audiences
  • High-level prioritisation and problem-solving skills
  • Understanding of the National Standards for Disability Services, Community Inclusion philosophy, and active support practices
  • Current Working with Children Check, National Police Clearance (within 6 months), WA Driver’s Licence, NDIS Worker Screening Check, NDIS Orientation Module, and COVID-19 Vaccination Certificate

At Ability WA, we care about finding the right people to join us hence encourage you to apply even if you don’t meet 100% of our selection requirements.

To Apply

If you like what we’re about and think you’ll be a good fit, we’d love to meet you!

Click apply to submit your application including a resume and cover letter outlining your suitability for this position.

Questions?

Feel free to contact:

Branko Pravica, Manager Employment Opportunities, 9267 8484 or [email protected]

Applications closing date: Friday, 31 October 2025

We reserve the right to extend or withdraw this advertisement prior to the closing date.

Who is Ability WA?

We began in 1951 as a small group of parents who formed an organisation looking for an innovative way to access care and support for their children with Cerebral Palsy. Today, we are recognised as one of WA’s leading disability service providers. Our sector has changed a lot over the years, and we have too. What remains the same is our dedication to our customers and our staff.

‘We reserve the right to extend or withdraw this advertisement prior to the closing date’

Ability WA is committed to empowering all people to realise their abilities and thrive in their communities. We embrace the unique strengths of every person within our organisation and welcome people of all backgrounds, abilities, gender identities, ethnicities and cultures as we continue to grow our diverse workforce.


About Ability WA

Wanneroo, WA, Australia
Community Services & Development
1001-5000 employees

Empowering people to realise their abilities

Ability WA is a not-for-profit disability service provider that has been supporting Western Australian families for more than 70 years.

We are committed to providing our customers and their families with the services and supports they need. Ability WA supports people living with cerebral palsy, autism and other physical and intellectual disabilities.

Our innovative and responsive services can be provided from early infancy through to adulthood. Ability WA has built its reputation as a leading disability services provider by providing excellent service, empowering our customers to realise their abilities.

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