Job summary

If you're looking for a role in a dynamic and community-focused organisation that is making a genuine impact on the lives of all Victorians, the Regulatory Compliance Analyst position could be the right fit for you.

In this role, you will:

• Work as part of a flexible, high-performing team responsible for monitoring and reporting on how energy providers are complying with consumer protection obligations and other regulatory requirements.
• Be responsible for identifying and addressing emerging issues, developing and implementing practical compliance solutions, and promoting best practices to support compliance with Victoria's energy rules and laws.
• Engage with energy providers and a broad range of consumer and community groups to drive improvements in compliance and inclusive and equitable outcomes for Victorian energy customers.
• Lead and implement proactive compliance solutions which aim to achieve better outcomes for Victorian energy customers.
• Work closely with your team to develop their skills and knowledge of the Victorian energy framework and market.

Position details

The position is responsible for:

• Managing and delivering compliance projects, responding to public enquiries, stakeholder engagement, monitoring industry trends, triaging matters for investigation and project work to support the Energy Division's strategic objectives. This includes raising awareness, clarifying regulatory obligations, developing guidance materials, and promoting improved compliance across the sector.
• Confidently representing the commission at meetings, forums, and committees, and collaboratively engage and influence key stakeholders within and outside the commission.
• Develop and maintain stakeholder management processes that contribute to the end-to-end delivery of the commission's organisational goals and key priorities.

Please refer to the attached position description for the principal functions and key selection criteria.

Multiple ongoing positions available. The work location for this position is 570 Bourke Street, Melbourne with flexible hybrid work arrangements available.

About us

The Essential Services Commission is Victoria's independent economic regulator of essential services supplied by a range of industries. The commission's functions include:

• making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes)
• undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters
• administering the Victorian Energy Upgrades program.

Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You'll be working in a dynamic and collaborative environment with opportunities for professional growth.

How to apply

To be considered for this position, applicants must submit a resume and a cover letter addressing the key selection criteria, highlighting their skills and relevant experience in relation to the role.

Our commitment to fostering a diverse, inclusive and flexible workplace

We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community.

We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds.

If you require any adjustments to equitably participate in our recruitment process, please contact us.

We look forward to receiving your application.

Other relevant information

Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, and a statutory declaration disclosing any previous misconduct investigations.

Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents.

Applications close at 11:59pm on Tuesday 14th October 2025.