Start Your Career Journey in Townsville with Avis Budget Group!

Dreaming of a role where every day brings something new?
Join us at our Townsville Airport location and become part of a team that helps people move with confidence and ease.

If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.

Career Snapshot:

📍 Townsville Airport, QLD Location

💼 Casual role (3-4 days per week) - $33.34ph + Loadings + Uncapped Bonuses

🚀 Entry-Level Opportunity with Full Training Provided

🌍 Global Company with Career Growth Potential

About the Role:

As a Rental Operations Agent, you’ll be involved in all aspects of our operations—from interacting with customers at the counter to preparing vehicles for their next journey. This is a varied, hands-on role that combines customer service, vehicle inspections, and cleaning duties.

What You’ll Be Doing:

Welcoming and assisting customers at the rental counter

Completing rental transactions, bookings, and contracts

Promoting our products and services

Inspecting vehicles for damage and cleanliness

Cleaning the interior and exterior of vehicles to company standards

​🎥 Want to see what the role looks like in action?

Click below to watch a short video overview of the Rental Operations Agent role at Brisbane Airport.

https://youtu.be/Aq365vlS7C8?si=oKXkWi1UBpE9cH3w

What We’re Looking For:

A full and valid Australian driver’s licence

Availability to work a rotating roster (including weekends, evenings, and public holidays)

Experience in customer service, retail, hospitality, or sales is a plus

Ability to work in a fast-paced environment while delivering exceptional service

Comfortable using computer systems to manage bookings and rental information

Strong attention to detail and ability to follow procedures

Perks & Benefits:

💰 $33.34ph + loadings + uncapped Bonus Structure

🎁 Access to Perkbox – discounts on retail, fitness, cinema, and more

🚗 Employee discounts on car rentals across Avis Budget Group

🧠 24/7 Mental Health Support via Employee Assistance Program (EAP)

📚 Comprehensive training to help you succeed and grow

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

Ready to be #driventobethebest2 ? Apply now and start your journey with us!