
Client Services Manager
Davidson
Posted 10 hours ago
About the Company
This is more than a disability services provider - it's a community. Founded on the belief that every person deserves personalised care and meaningful connection, my client has grown from a single client to supporting over 400 individuals in just 4 years. Across three entities, they deliver in-home care, independent living assistance, and integrated disability services - all with a strong focus on compassion and integrity.
My client prides itself on its culture, where relationships come first. From knowing every client by name to treating staff as the heart of the organisation, they've built a workplace where people genuinely matter. Their commitment to values and their unique approach has set them apart as a leading voice in the sector.
About the Role
As a Client Services Manager, you'll be an integral part of this growing organisation, blending administrative expertise with relationship-driven care. Supporting clients and their families, you'll ensure seamless service delivery and the highest standards of communication and documentation. Your key responsibilities will include:
- Managing service agreements, care plans, and essential documentation with precision.
- Building and nurturing trusted relationships with clients and their support networks.
- Coordinating service delivery while ensuring compliance and operational excellence.
About You
You are an organised, detail-driven professional who thrives on creating positive experiences for others. With a strong administrative background and a passion for values-driven workplaces, you bring:
- Proven experience in administrative roles; experience in disability, aged care, or health-related sectors is highly advantageous.
- Strong relationship-building skills, ensuring client satisfaction and engagement.
- Exceptional task management capabilities, with a focus on follow-through and process improvement.
- Alignment with the organisation's values, contributing to its mission of compassionate care and support.
The Benefits
- Competitive salary package: $87,680.34 - $100,000.00 per annum + superannuation (based on experience)
- Flexible working arrangements, close knit team and deeply passionate Directors.
- Be part of an organisation deeply committed to care, community, and integrity.
- Opportunities for career growth within a supportive and collaborative team environment.
To apply
Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Catherine Lyttle on +61 0400585530, quoting reference JN -042025-40016. Want to know more about Davidson? Visit us at www.davidsonwp.com
About Davidson
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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