Company Description

Established as the Australian Institute of Professional Counsellors, AIPC now also offers specialist education in social work, community services, allied health and beyond. We are Australia’s number 1 tertiary provider* with over 30 years experience. Our specialist training programs include our acclaimed Diploma of Counselling, Bachelor of Counselling, and Master of Counselling. All our programs are government and industry accredited.

Job Description

Are you passionate about helping learners achieve their goals?
We’re looking for a dedicated and enthusiastic Education Advisor to join our friendly team, working two days per week. This is a fantastic opportunity for someone who thrives on independence while still being part of a collaborative and supportive workplace.

About the role

Reporting directly to the Training Manager, you’ll play a key part in supporting students enrolled in our online VET qualifications. You’ll provide guidance, encouragement, and expertise, ensuring our learners have the best possible experience on their study journey. You’ll also contribute to the ongoing quality and development of our training programs.

This role will suit someone who:

• Enjoys working with people and making a difference in their education journey.
• Has excellent communication skills and a supportive approach.
• Values both independence and being part of a professional, team-focused culture.

What you’ll do

As an Education Advisor, you will:

• Provide academic support and guidance to students via phone and email.
• Assist learners who need extra help, including those with LLN support needs.
• Assess student work within required timeframes and standards, including RPL applications and Credit Transfers.
• Participate in validation activities to ensure training quality.
• Contribute to the development and proofreading of training materials.
• Keep accurate and up-to-date records of your work.

Qualifications

Selection Criteria

To be successful in this role, you will have:

• A minimum education level of a Diploma in Counselling, Community Services or a related field (degree-level qualifications are preferable).
• Certificate IV in Training & Assessment – TAE40110 | TAE40116 | TAE40122 (or willingness to obtain within 3 months of employment – AIPC will cover the cost).
• At least 2 years of recent Counselling or Community Services work experience (voluntary or paid).
• Well-developed communication and interpersonal skills.
• Strong attention to detail and excellent organisational skills.
• High computer literacy, including Microsoft Office skills.

Additional Information

Please note - this role is permanent, part-time at 2 days a week

Why join us?

• At our organisation, you’ll be part of a friendly, passionate team committed to quality education. This is a role where you can truly see the impact of your work in helping students succeed.

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.