Lofts is a second-generation family business and one of Melbourne’s leading suppliers of quarry materials. For over 45 years, we’ve built our reputation on reliability, personalised service, and long-standing industry relationships. Now expanding into skip bins, concrete, and spoil removal, we’re rapidly evolving into a true one-stop shop for the construction industry.

If you’re ambitious, customer-focused, and tech-savvy, this is your opportunity to join a forward-thinking team in a high-growth role with uncapped earning potential.

About the Role

Reporting to the Operations Manager, you’ll inherit an existing customer base and be responsible for managing their accounts, while actively growing your portfolio through cross-selling and customer acquisition. You’ll use our extensive internal database and organic inbound leads to reconnect with warm and dormant leads, as well as proactively generating new opportunities through outbound sales activity.

Key Responsibilities

Maintaining and nurturing existing customer relationships.

Re-engaging customers with inactive accounts to increase retention and awareness.

Handle and convert inbound enquiries via phone, email and website.

Actively making both warm and cold outbound calls to generate sales.

Utilise internal CRM and lead data to identify warm sales opportunities.

Assisting with customer orders and enquiries, as needed.

Cross-selling products and services to existing customers.

Liaising with suppliers to help ensure material quality and availability.

Problem-solving and managing customer complaints effectively and professionally.

Working both independently and collaboratively as part of a supportive team.

Benefits & Perks

Competitive base salary with an uncapped commission structure.

Consistent inbound leads driven by active marketing efforts.

Access to a large internal database of warm and dormant leads.

Hybrid office/work-from-home arrangement.

A central, modern office, with on-site parking available.

About Us

Since 1979, Lofts has been a trusted, family-owned business supplying Melbourne’s construction industry with premium quarry materials. As we continue to grow, we’re focused on innovation, expanding our services, and a strong team culture. If you're ready to take the next step in your sales career and join a fast-growing, modern team, we’d love to hear from you.

Click the Apply button and send us a copy of your current resume.