Supervisor | The Treasury Bar & Dining | Full-Time | InterContinental Sydney

About Us Located in the heart of Circular Quay, InterContinental Sydney is a globally recognised luxury hotel, set within the iconic 1851 Treasury Building. With sweeping views of Sydney Harbour, our hotel blends heritage charm with contemporary luxury.

The Treasury Bar & Dining is our elegant, all-day dining and bar venue — the heartbeat of our hotel’s food & beverage experience. Open from morning to midnight, it’s the first touchpoint for our guests and a vibrant destination for locals alike.

The Role We’re seeking a hands-on Supervisor to lead our team of section waiters, bringing Forbes-standard service to life on the floor. This is a people-focused leadership role — perfect for someone passionate about service, coaching, and creating meaningful guest moments.

You will:

Lead and support the team during busy service periods

Shadow, coach and train section waiters in real time

Run daily briefings and ensure team focus is aligned

Monitor guest satisfaction and service flow on the floor

Give and receive constructive feedback to grow team capability

Review guest reviews and implement improvements

Uphold HACCP standards and food safety compliance

Foster a strong, collaborative team culture

What You’ll Bring

Previous experience in a premium dining or hotel bar environment

Proven ability to lead a team and coach others to success

Strong communication and organisational skills

A calm, confident and positive presence in service

Passion for food, wine, and delivering elevated guest experiences

NSW RSA and full Australian working rights. No WHV as we are looking for a more permanent placement in this role

Availability to work across a rotating roster, including weekends and public holidays

What We Offer

Career growth within a global luxury hotel brand

Birthday leave, health & wellbeing days and great hotel benefits

Global IHG staff discounts (accommodation, dining, retail)

Supportive and inclusive team environment

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

Start your journey with us today and let's #GoFurtherTogether #InspireIncredible