Motel Managers – City Centre Motel, Kempsey, NSW

Seeking a motivated management couple (team of two) to take the reins at City Centre Motel – a well-run, family-owned property in the heart of Kempsey, NSW, in early January 2026.

Why is this the role for you:

Live onsite and enjoy a supportive, hands-on partnership with the owners.

Step into a property with streamlined systems that make day-to-day management a breeze.

Lead a professional reception, housekeeping and laundry team

Generous remuneration, including 2 weeks paid leave every 10 weeks!

Key Responsibilities

Team management

Guest services and reception: Manage guest check-ins, inquiries, and bookings with professionalism and a warm welcome

Revenue management: Monitor and adjust room rates in response to local events in liaison with the owners

Administration: Respond to guest feedback, manage stock orders and inventory, and maintain operational records

Property operations: basic room and property maintenance, pool care, and grounds upkeep

Must hold (or be willing to obtain) Food Safety Certification, as we offer our guests a continental breakfast.

Compliance and safety: Ensure adherence to Work Health & Safety (WHS), fire regulations, licensing, and essential service requirements

Trade and contractor liaison: Organise and coordinate external maintenance services when needed

To be successful, you must have:

Proven motel management experience in a hands-on role

Strong interpersonal and communication skills to build rapport with a diverse range of guests and stakeholders

High level of computer proficiency, including Microsoft Office, Xero (or similar accounting software), and familiarity with Property Management Systems such as GuestPoint, with working knowledge of GDS and SiteMinder, is highly regarded

Experience working with online travel agencies (OTAS), including Booking.com and Expedia

Ability to live onsite, work weekends and public holidays

A current National Police Check (or willingness to obtain)

Willingness to participate in an online quiz if shortlisted

To apply, please get in touch with Dianne Collie of motelsos.com in the first instance at [email protected] or telephone 0473 218 281.

Please do not contact the motel directly, as motelsos.com is the recruitment agency.

Applications close at midnight on Friday, 24 October 2025, if the position is not filled before