Who we are

The Goods is a fast-growing supply business catering to some of the most important industries in Western Australia. As one of the biggest suppliers to state schools, prisons and other government departments, our team have played a critical role in supplying cleaning, safety, and washroom products to the state (both government and private business) through what has been a turbulent time for many businesses. We are proud to be emerging out of this time stronger than ever and with exciting plans and opportunities on the horizon.

We are a passionate, diverse, and collaborative team who work hard together to deliver a high-level customer experience to our clients. We are all different but at the end of the day we make a great team because we respect each other, we have fun, and most importantly we support one another to give each day our best.

What we have to offer you

This is an opportunity to be part of something special as our company expands into bigger markets. The Goods is in the “business sweet spot” of being well established, a strong solid foundation with the youth, potential and big dreams of an exciting future for our team and those we choose to serve. If you are someone who cares about your work, values a healthy, fun team culture, and can hold a future vision for the company in mind while still getting today’s job done with excellence, we want you on this journey with us.

At The Goods we understand that our people are the most important drivers of our success, and we are fiercely dedicated to taking care of those who bring value to the team and really care about the business. You will be highly appreciated for the role you play in helping us thrive and there are amazing opportunities for growth, development and reward here for the right people.

Who you are

We are looking for an enthusiastic team player with a high level of initiative and professionalism who can work well under pressure while also having a laugh with the team. This role is predominantly customer service focused but has other administrative and data entry elements to it that will keep your day interesting and diverse. Customer service is the most important part of our businesses success so you will be supported to excel and grow your skills in this area but due to the dynamic nature of our business, you will also have the chance to expand your skills in other areas and pursue exciting career progression opportunities as they arise.

Your responsibilities include:

Handling a high volume of customer enquiries (phone and email)

Occasionally serving customers in our retail showroom (face to face)

Data entry using MYOB Exonet

Liaising with suppliers and other external stakeholders

Managing client accounts using a CRM software

Effective problem solving with a pragmatic and solution focused approach

Your skills and experience:

Effective and respectful communication skills

Strong ability to build and maintain customer relationships

High level of initiative and ability to work collaboratively in a team

Australian working rights

Possess a current driver's license + own reliable transport.

This is a fulltime, Monday to Friday, 8:30am-5:00pm role. Please feel free to reach out to our General Manager Matthew on 9200 3438 if you have any questions about the role.

To apply

If you think this might be the job for you, we want to hear from you! Please apply via SEEK with a resume and tailored cover letter telling us about yourself. We won’t delay in getting in touch.