Are you passionate about empowering older Australians to live independently at home for longer? Do you thrive on building strong relationships and coordinating care that truly makes a difference?

STAR Community Services is expanding into Support at Home and we are seeking a Care Partner to join our dedicated team. In this role, you will act as the primary point of contact for participants, ensuring their care and services are aligned with their unique needs, goals, and preferences. This is an exciting opportunity to guide, support, and advocate for older Australians as they navigate their care journey.

Who is STAR Community Services?

STAR Community Services is an award-winning not-for-profit supporting elderly and people with disabilities since 1996. We provide affordable, reliable aged care and disability services—including Support at Home, NDIS, transport, social activities, and companionship—to help clients live independently and stay connected. With help from dedicated staff and local volunteers, we serve Redlands, Ipswich, Logan, Gold Coast, and Toowoomba. STAR is committed to building inclusive communities and combating social isolation through regular programs and events.

Purpose of the Role

The Care Partner plays a pivotal role in person-centred care planning, coordination, and advocacy. You will collaborate with participants, carers, clinically qualified care partners, and service providers to deliver safe, responsive, and outcome-focused care that promotes wellness, independence, and reablement.

Key responsibilities (not limited to)

Develop, review, and manage individualised care plans and budgets in consultation with participants.

Conduct risk assessments and ensure safe, supportive home environments.

Coordinate with service providers, direct support workers, and healthcare professionals for seamless service delivery.

Build strong, respectful relationships with participants and their carers, supporting informed decision-making.

Monitor and evaluate outcomes, ensuring services adapt to changing needs.

Support participants in system navigation, advocacy, and wellness promotion.

Collaborate with clinically qualified care partners for complex or specialised care pathways.

Maintain accurate documentation and ensure compliance with Aged Care Quality Standards.

What can STAR Community Services Offer you?

Full Time Role based in Cleveland

Competitive salary package + benefit of NFP salary sacrifice options. Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay

Access to package meal and entertainment expenses via salary packaging

Opportunity to join a supportive organisation with friendly People & Culture

Employee assistance program

Purpose driven organisation making a real difference in the communities we service

Convenient location with free parking onsite

What will you bring to the role?

Certificate IV in Aged Care, Community Services, Disability, or Case Management (or equivalent).

Experience in care coordination within aged care, or community services.

Knowledge of aged care frameworks and quality standards.

Strong skills in participant engagement, risk assessment, and advocacy.

Digital literacy with experience using care management systems and office software.

How to Apply:

If you're passionate about making a difference in aged care and have the skills and heart for this role, we'd love to hear from you! To apply, please submit your resume and cover letter, detailing your qualifications and experience.

STAR Community Services is an equal-opportunity employer, celebrating diversity and fostering an inclusive work environment.

We are committed to building an inclusive and diverse workforce that continues to reflect the community we support. We strongly encourage people from all cultural and linguistically diverse backgrounds to apply, including Aboriginal and Torres Strait Islander people.