Are you super organised, love numbers and people, have an eye for detail and get excited about helping business to thrive?

Are you a ‘good egg’ who loves to learn and values the friendly can-do environment of a family-owned business?

We’re looking for a proactive and versatile team member to join Snotty Noses Australia as our Admin & Accounts Coordinator. This is a hands-on, autonomous role where no two days are the same — one moment you’ll be reconciling accounts in Xero, the next you’ll be coordinating wholesale freight, checking in with trade customers about stock levels, or working with our warehouse, sales and customer service teams to keep operations running smoothly.

If you’re organised, confident with numbers, and enjoy working with people, this is the role where you’ll really make an impact.

Not suited to Accountants seeking a CPA/CA career path.

Join the Snotty Noses Family!

Snotty Noses Australia Pty Ltd (https://snottynoses.com.au/) is a family owed provider of multi-award-winning, innovative baby health products.

Our products have gone “viral” across media channels and gained cult status in the parenting community.

We are a small team in a family-owned business based in our warehouse/office in Acacia Ridge with big growth plans!

Our products are sold online and stocked in 1000+ stores across Australia, including Baby Bunting and Terry White Chemmart.

This role ideally suits someone with hands-on experience in accounts, admin and customer care, who can work closely with our small passionate team, and who is looking for a 5 day a week role (with the option of flexible 32-38 hrs per week).

Key Responsibilities:

• Manage invoicing, AP/AR reconciliation, and credit notes for wholesale accounts in Xero

• Handling customer claims, rebates, and product returns

• Maintain Excel tracking reports for revenue and sales across DTC and wholesale

• Coordinate basic freight and logistics tasks (e.g. tracking, liaising with couriers)

• Liaise with suppliers to confirm stock levels and delivery timeframes

• Liaise with our 1000+ stockists by phone to check stock levels and offer product support

• Liaise with DTC customers to support our customer service team.

• Identify process improvements, help streamline management of accounts & admin tasks.

What You'll Bring:

• 2+ years' experience in accounts/admin roles (preferably in a product-based or e-commerce business)

• Demonstratable skills in both Xero and Excel (pivot tables, vlookups, formulas)

• Strong attention to detail, efficient work practices and full ownership of tasks.

• Ability to problem solve customer enquiries in a friendly, timely and efficient manner.

• Confident communicator, and ability to build relationships with our wholesale store accounts via phone support.

• Proactive mindset – always looking for ways to improve systems.

• Knowledge of AI/ChatGPT to optimise workflows and ability to learn new ways of working effectively is highly regarded

Our Values:

At Snotty Noses Australia, we believe in doing the right thing – for our customers, our team, and our community.

We act with integrity, transparency, and a commitment to providing genuinely helpful products and information.

The Things You Will Love

As if being part of an amazing team wasn't enough! Here is what we have to offer:

• Salary $70k + Super, with an annual KPI bonus for high achievers

• Providing quality baby products that make a real difference to families

• Being part of a fantastic, dynamic family business

• The day off on your birthday - Hooray!

This position is based in our newly refurbished HQ & Warehouse in Acacia Ridge.

Are We The Right Fit For You?

It has to be the right fit for you and us. Check out our website and socials to see who we are and what we do.

How to apply

If this role and our business resonate with you, please submit your resume which MUST include a separate cover letter outlining

why this role appeals to you

what makes you a great fit for the Snotty Noses team

3 things you like about our business

Applications without a cover letter will not be considered.

Previous Applicants Need Not Apply

Please note we only accept applications directly and will not respond to any agencies.