Workforce Capability | Employee Experience | Culture and Performance

We are seeking a talented leader in the Workforce and Client Experience Division to shape the future of our organisation. This role is key to developing and implementing workforce strategies that align with our vision of excellence in client service.

The team is undergoing an alignment between Employee experience and Client experience. They have been implementing more human Centered service design principles and are searching for an experienced Workforce Capability Officer who can deliver on a number of supportive projects. Specifically a Leadership Capability uplift and a review and renew of their current talent acquisition and retention plan

As part of a collaborative team, you'll work closely with the Manager, Client & Employee Experience to drive initiatives that enhance our workforce's capability, resilience, and collaboration. You will engage with stakeholders at all levels, providing expert advice and ensuring our strategies are effectively integrated across the organisation.

• Required Level A07.1 - A07.4
• 6 months with possible extension
• CBD location

Key Responsibilities:

• Lead the design and delivery of organisational capability projects related to workforce planning and talent management.
• Develop project plans using effective methodologies to achieve timely and impactful outcomes.
• Prepare high-quality reports and briefings for senior management.
• Promote workforce improvement activities to enhance employee engagement and performance.
• Foster strong stakeholder relationships to maintain collaboration and support for initiatives.

Success Criteria: We're looking for innovative, client-focused individuals with:

• A solid understanding of organisational design and talent management.
• Excellent communication and interpersonal skills.
• The ability to influence and collaborate effectively.
• A knack for thriving in dynamic environments and delivering results under pressure.

If you are ready to make a difference and drive organisational excellence, we want to hear from you!

To Apply
Please apply for this position with you CV in Word Format with a Cover Letter. If you require more information you can email me directly at [email protected]