We are leaders in the out-of-home entertainment industry and we’re expanding and growing every week. At iPlay Australia, we love creating new experiences for our customers.

iPlay Australia is a national leader in family entertainment centres, offering something for everyone. Whether you want to entertain the kids, book your next party, organize a school excursion, or even plan a creative date night – we’ve got you covered.

We are currently looking for a Hardware Technician to join our growing Frankston, Victoria team. This hands-on role is key to keeping our venues running smoothly. You will use your technical skills to support and maintain our systems, repair hardware, and provide essential IT support across our venue operations.

At iPlay, we value integrity and honesty above all else. We’re committed to giving our customers the best possible experience every time they visit. If you think you can help us deliver outstanding service, we want to hear from you!

About the Role:
Your role will be a Game Technician, at our Frankston venue to repair and maintain arcade machines. You’ll work closely with the Regional Manager or Venue Managers when support is needed.
We’re looking for someone who is dedicated, a quick learner, and focused on keeping machine downtime to an absolute minimum.

Hours:
Standard 40 hours per week, with occasional extra hours if required. We don’t expect you to exceed 45 hours per week.

Responsibilities and tasks:
• Ensuring the software and hardware program or machine on a daily basis
• Responds to any queries regarding the software and hardware problem and determine any requirements to provide the solutions
• Ensuring the sufficient usage of any equipment
• Assist with anything that is relevant to computer systems such as installing, testing, repairing, configuring and another required task
• Strong experience in an Electronic, Auto or audio-visual technician role, or in an electrical/electronic/technical field.
• Repairing white goods or computer hardware or experience repairing audio-visual equipment or associated technologies.
• Ability to review equipment, identify errors and provide solutions in a timely manner.
• Able to proactively carry out preventative maintenance
• Ability to work unsupervised
• Great communication and problem-solving skills
• Flexible availability for various shifts including weekends, Public and school holidays
• A current drivers’ license is a must

Minimum Requirements:
• 1+ years’ experience as a hardware technician or in a similar role
• Relevant Diploma or equivalent qualification
• Strong computer skills and willingness to learn new systems
• Excellent attention to detail and analytical ability
• Enthusiastic, positive attitude and able to achieve set targets
• National Police Check completed within the last 30 days

If you feel this position and progressing your career in our company is of interest to you, please apply by following the instructions below.

iPlay Australia (TZ George Street) is an equal opportunity employer and we highly value both gender and cultural diversity in our company.

To apply online please click the Apply button. For further information about this role please contact:
Human resources: [email protected]