Operations Coordinator – Commercial

Cleaning & Grounds Maintenance

Join a growing local business and play a key role in delivering premium services across Newcastle, Lake Macquarie, the Hunter Valley, and Greater Sydney.

About Us

Founded in 2016 by David Kent, Skyline Contracting has built a strong reputation for delivering high-quality recurring commercial cleaning, strata maintenance, and landscaping services. With over 30 skilled team members, we’re trusted by our clients for our consistency, reliability, and hands-on approach.

We invest in our people, providing reliable equipment, proven systems, and a supportive environment so our team can focus on what matters most—delivering exceptional service without unnecessary stress.

About the Role

We are seeking an enthusiastic and adaptable Operations Coordinator to join our team. Working closely with the Managing Director and Operations Officer, you’ll help ensure our day-to-day operations run smoothly, our technicians are supported, and our customers receive the professional service they expect.

This role requires flexibility, a proactive mindset, and a willingness to roll up your sleeves when needed. Regular travel across the Newcastle region is required, with occasional travel to the Hunter Valley and Sydney.

Candidates with business development skills will be highly regarded and rewarded with a generous commission structure.

Key Responsibilities

Oversee recruitment to support business growth.

Manage customer contracts, onboard new clients, and provide tailored support.

Conduct staff performance meetings and quality assurance inspections.

Facilitate employee onboarding, training, and development.

Review schedules, timesheets, and workflows to optimise efficiency.

Manage supplies, resolve operational issues, and provide solutions.

Foster strong client relationships, gather feedback, and promote company culture.

Generate leads, meet with prospects, and prepare quotes.

Assist with basic workshop repairs and general operational tasks.

Skills & Experience

Strong computer literacy (Microsoft Office, GSuite, smartphones).

Excellent communication skills with the ability to anticipate client needs.

Proven problem-solving and decision-making abilities.

Highly proactive, detail-oriented, and solutions-focused.

Previous leadership or business management experience.

Ability to quickly build rapport and lead teams effectively.

Business development experience (highly desirable).

Valid driver’s licence (ability to tow a trailer preferred but not essential).

Prior experience in cleaning, grounds maintenance, or property services is an advantage, but not essential.

Benefits

Competitive base salary plus generous commissions on new sales and retained clients.

Work directly with the business owner in a collaborative environment.

Opportunity to contribute to the growth and success of a trusted local company.

👉 If you’re a motivated and adaptable individual who thrives in a hands-on operational role, we’d love to hear from you. Apply today and grow with Skyline Contracting.