Logo for Graduate Customer Success & Solutions Engineer - Slack

Graduate Customer Success & Solutions Engineer - Slack

Hays | Contact Centres
Sydney, NSW
A$35 p/h + super
Sales → Analysis & Reporting
Contract
On-site

Posted 5 days ago


Your new company

An exciting opportunity exists for a recent graduate or early-career professional to join a leading global tech company through its Emerging Talent Program. This role is designed to accelerate your career in technology and customer solutions, with a focus on collaboration platforms and AI-powered productivity tools.

As a Graduate Customer Success & Solutions Engineer, you will support customer engagements by partnering with sales teams to deliver tailored solutions, demonstrations, and technical insights. You'll gain exposure to real-world business challenges and learn how modern platforms integrate to drive transformation across industries.

Your new role

  • Collaborate with account teams to support discovery, solution design, and product demonstrations.
  • Learn to communicate the value of collaboration and automation technologies in business environments.
  • Develop technical and business acumen in areas such as workflow automation, AI, and data integration.
  • Build trusted relationships with internal teams and customers, reflecting core values of empathy, craftsmanship, and collaboration.
  • Contribute to customer success through proactive planning and solution support.

What you'll need to succeed

  • Recent graduate or early-career professional (0-2 years' experience) in business, technology, engineering, or related fields.
  • Passion for technology, problem-solving, and customer success.
  • Strong communication skills and a collaborative mindset.
  • Interest in AI, automation, and how technology transforms work.
  • Applications are welcome from candidates of all study backgrounds.

What you'll get in return

  • Structured training and mentorship from experienced professionals.
  • Hands-on experience with customer scenarios and innovation projects.
  • A clear pathway to grow into a Solutions Engineer role, with long-term career development opportunities.
  • A supportive, inclusive environment that values fresh perspectives and continuous learning.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


About Hays | Contact Centres

Ringwood, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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