
Graduate Customer Success & Solutions Engineer - Slack
Hays | Contact Centres
Posted 5 days ago
Your new company
An exciting opportunity exists for a recent graduate or early-career professional to join a leading global tech company through its Emerging Talent Program. This role is designed to accelerate your career in technology and customer solutions, with a focus on collaboration platforms and AI-powered productivity tools.
As a Graduate Customer Success & Solutions Engineer, you will support customer engagements by partnering with sales teams to deliver tailored solutions, demonstrations, and technical insights. You'll gain exposure to real-world business challenges and learn how modern platforms integrate to drive transformation across industries.
Your new role
- Collaborate with account teams to support discovery, solution design, and product demonstrations.
- Learn to communicate the value of collaboration and automation technologies in business environments.
- Develop technical and business acumen in areas such as workflow automation, AI, and data integration.
- Build trusted relationships with internal teams and customers, reflecting core values of empathy, craftsmanship, and collaboration.
- Contribute to customer success through proactive planning and solution support.
What you'll need to succeed
- Recent graduate or early-career professional (0-2 years' experience) in business, technology, engineering, or related fields.
- Passion for technology, problem-solving, and customer success.
- Strong communication skills and a collaborative mindset.
- Interest in AI, automation, and how technology transforms work.
- Applications are welcome from candidates of all study backgrounds.
What you'll get in return
- Structured training and mentorship from experienced professionals.
- Hands-on experience with customer scenarios and innovation projects.
- A clear pathway to grow into a Solutions Engineer role, with long-term career development opportunities.
- A supportive, inclusive environment that values fresh perspectives and continuous learning.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
About Hays | Contact Centres
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