Roadside Assistance Technician – Sydney

Location: Sydney, NSW
Job Type: Full-time
Industry: Automotive, Customer Service
Salary: $90,000 ~ $120,000+

About Us

We’re passionate about keeping people moving. As provider of roadside assistance and vehicle support services, we take pride in delivering fast, reliable, and compassionate help when it’s needed most.

With a strong team culture, state-of-the-art systems, and a customer-first approach, we’re expanding our technician crew in Sydney to keep up with growing demand.

The Role

As a Roadside Assistance Technician, you’ll be the friendly face and expert hands helping motorists get back on the road. You'll respond to callouts across Sydney, diagnosing and resolving minor mechanical, battery, electrical, and lockout issues onsite.

Daily duties include:

Responding to breakdowns and emergency roadside callouts

Jump-starts, battery replacements, tire changes, fuel top-ups, and lockout support

Diagnosing vehicle faults and advising on next steps

Providing exceptional customer service in often stressful situations

Accurately reporting service outcomes and maintaining stock and tools

About You

We’re looking for reliable, practical people who thrive in the field and love helping others.

Essential:

Automotive mechanical and or Roadside Assistance experience

Current valid driver’s licence (manual licence highly regarded)

Great communication and problem-solving skills

Self-motivated with a calm, professional demeanor