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Consumer Feedback and Experience Officer

South West Hospital and Health Service
Roma, QLD
A$131,052 p/a
Administration & Office Support → Other
Full-time
On-site

Posted 5 days ago


Your opportunity

The Consumer Feedback and Experience Officer, SWHHS, position is responsible for managing the day-to-day administrative and/or operational activities within consumer feedback and experience, providing informed advice and recommendations to stakeholders, and ensuring effective and efficient service delivery in support of SWHHS organisational objectives.

Travel within SWHHS is required.

The very nature of what we do and who we are is the real opportunity. Providing health care support in the bush is full of challenges, however, it remains the most rewarding of human experiences.

What we can do for you

Ultimately, we provide you a platform to leapfrog your career with more opportunities to experience a wider scope of practice with less competition due to location and population.

Nowhere else will you experience the vast diversity of career advancement other than in rural and remote Queensland.

  • Up to 12.75% employer superannuation contribution!
  • Join a healthcare team focused on delivering quality patient services!
  • Play a pivotal role in supporting our teams delivering better health in the bush!

Be a part of something bigger

South West Hospital and Health Service are part of Queensland Health and partner with many influential and leading organisations to boost partnerships and deliver world-class health care and services. We service an area of more than 310,000 square kilometres, are bordered by three states and cover 21% of Queensland. We provide services to a population of 26,000 via 26 healthcare facilities, consisting of Hospitals, Multipurpose Health Services, Community Clinics, Aged Care Facilities and General Practice Services.

For more information on South West Hospital and Health Service - https://www.southwest.health.qld.gov.au/


About South West Hospital and Health Service

Cunnamulla, QLD, Australia

South West Hospital and Health Service

icon A $3.3 million upgrade and refurbishment program is under way at the Charleville Hospital, as part of a $51.58 million state-wide rural hospital rectification works program due for completion by August 2015.

icon Along with the other works, another $2 million is being spent on upgrading ageing water piping at Charleville Hospital, with completion also expected by August 2015.

icon A $3 million upgrade to the Roma Hospital including updates to essential fire and electrical safety systems was completed in early 2014.

icon Master planning for the long-term future of the Roma and Charleville hospitals was completed in mid-2014 and a formal request submitted to Government for the construction of new hospitals at each centre. This request will be considered as part of future government capital works programs.

icon A $500,000 refurbishment of the Emergency Department at St George Hospital was completed in late 2014. The upgrade includes a triage area to improve workflow and patient confidentiality. The work was funded by the South West Hospital and Health Service (HHS) out of its 2013–14 budget community dividend.

icon A new seven-bed sub-acute/rehabilitation service at Roma Hospital was opened in mid-2014. The unit provides geriatric evaluation and management, as well as rehabilitation services for the South West region.

Source: This is an extract from the company's own website.

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