Location: Moree, NSW
Rate: $37.39 per hour + Super
Schedule: Part-Time (Minimum 20 hours per week)
Contract Length: Until 17 April 2026
Work Type: On-site only
Security Clearance: Police Check (High Risk)

About the Role:

DFP Recruitment is currently seeking a highly motivated and reliable Customer Service Representative to join a busy government department on a part-time basis in Moree, NSW. This role is based on-site only and is suited to candidates with strong customer service experience and good computer skills. The successful candidate will undertake full-time paid training (35 hours per week) for approximately 8–10 weeks before transitioning to the part-time schedule (minimum of 20 hours per week). This is a great opportunity to build your public sector experience in a supportive, professional environment.

Key Responsibilities:

• Provide high-quality customer service via phone, email, and face-to-face channels
• Process service requests and enquiries accurately and efficiently
• Work collaboratively in a professional team environment to meet performance targets

About You:

• 2–3 years of customer service experience (call centre, admin, retail or similar)
• Excellent written and verbal communication skills
• Intermediate computer skills, including Microsoft Outlook and Teams
• Strong attention to detail and ability to quickly learn new systems
• Experience in office-based or government environments (preferred but not essential)

Requirements:

• Must be currently residing in NSW (only NSW-based applicants will be considered)
• Must be available to work on-site in Moree NSW
• Must be willing to travel for two 5-day training sessions in Penrith or Coffs Harbour (all expenses covered, with receipts)
• Must be able to pass a high-risk police check and provide two professional references

How to Apply:

If you're interested in this opportunity and meet the requirements above, we encourage you to apply today. If you have any questions please contact DFP Recruitment Consultant Olivia Starr on [email protected] for further information about the role.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.