The Company

Our client is proud to be one of Australia's largest independent property valuation and advisory firms. For more than 50 years, they've helped Australians make informed property decisions

The Role

They're seeking a Customer Coordinator to join a busy operations team on a 12-month fixed term contract. This is an onsite role where you'll be the vital link between customers and internal teams, ensuring smooth scheduling, administration, and customer service processes.

• Managing inbound and outbound phone communications with confidence and professionalism
• Scheduling meetings and coordinating workflows efficiently to meet KPIs around process turnaround times
• Handling various admin tasks including quotes, contracts and data entry
• Using Google Suite, Zendesk, and internal systems to support daily operations (full training provided)
• Reporting directly to the Operations Manager

Your Profile

• A personable and switched-on individual who thrives in a phone-based role
• Friendly, confident communicator with excellent customer service skills
• Strong administrative skills with an eye for detail
• Ability to work efficiently under KPIs focused on responsiveness and process turnaround
• No formal qualifications required - your attitude and ability to engage on the phone are what matter most!

Apply Today

Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.

Reference Number: 06830-0013304933 - HT

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.