Delegated Authority Case Worker—Bwgcolman Way

Two positions available—full time or part time negotiable

The Palm Island Community Company is an Aboriginal Community-Controlled Organisation that delivers health and community services, community capacity building and economic development programs on Palm Island.

Through the establishment of a network of partnerships and collaborations, the ongoing recruitment and training of staff, and an uncompromising attitude towards the building of community capacity, PICC continues to make a real difference in the lives of the people it serves.

Boasting a successful history since it was established in 2007, PICC delivers innovative, community-driven programs that are squarely aimed at supporting and strengthening the social, cultural, health and economic fabric of the Palm Island community.

PICC continues to work hard to strengthen the infrastructure of the remote island and create local jobs for local people while delivering vital human services to community it serves.

The fundamental focus of the Company is underpinned by the belief that the residents of Palm Island are entitled to have ready access to the range of reliable and high-quality health and social services like those to which most Australians have easy access.

PICC is proud of its role in helping Palm Island to lead the way in the development of a new model of Indigenous community capacity building that has demonstrated success.

About the Program – Bwgcolman Way: Empowered and Resilient

Bwgcolman Way is PICC’s Delegated Authority (DA) child protection program. As a statutory delegate of the Department of Child Safety, we lead child protection decision-making for Aboriginal and Torres Strait Islander children – Our Way, With Mob, By Mob. We are guided by culture, connection and self-determination to ensure that children are safe, strong in identity, and remain deeply connected to kin, culture and community.

About the Role

As a Delegated Authority Case Worker, you will support the implementation of statutory decision-making powers delegated to PICC under the Child Protection Act 1999. Your role is to walk alongside children, families, kin, and community to ensure decisions reflect the voices and choices of Aboriginal and Torres Strait Islander people. Under the Bwgcolman Way Practice Framework and the supervision of the DA Manager (Executive Manager – Women & Children’s Services), you will support cultural connection, family reunification, care coordination and healing.

For a description of the role, including key performance indicators, please see the Position Description below.

Why Join Us?

Enjoy up to $15,900 in FBT salary packaging benefits

Access to our Employee Assistance Program for your well-being

A supportive work environment that fosters professional growth and development

Selection Criteria

Demonstrated experience working with Aboriginal and Torres Strait Islander children, families and communities.

Minimum qualifications in Community Services, related field or willingness to obtain and/or equivalent experience.

Experience in child protection, delegated authority or case management.

Sound understanding of the Child Protection Act 1999, Aboriginal and Torres Strait Islander Child Placement Principles and Human Rights Act 2019.

Strong communication skills, including writing case notes, reports and facilitating conversations with families and stakeholders.

Ability to work flexibly, respectfully and with cultural humility.

Valid Blue Card and Driver’s Licence.

Ability to travel locally.

How to Apply

Applications close at 5:00 p.m. on Friday, 10 October 2025. To apply for this position, please email your cover letter, résumé and qualifications to [email protected]. For further information please contact the PICC People, Culture and Safety team on (07) 4421 4300.