2 x Contract - Customer Analytics Roles working in one of Australia's most advanced data environments.
You will be exposed to production and POC big data environments, advanced analytics and ML / AI personalisation products, with training and exposure to many of the latest cutting-edge tools.

The role:

As a Mid Level Customer Insights Analyst you will conduct deep dive analysis to understand how to retain and engage with customers and lead the strategy, design and testing of analytics implementations.

• Transform analytical output into actionable insights, build clients materials, and engage stakeholders throughout the process (scoping to delivery)
• Opportunity to learn from senior analysts and a great management team
• Ensuring quality control and oversight of reporting outputs.
• Responsible for providing personalisation engine and product insights

Skills required:

• Experience working in a large, complex customer analytics environment, ideally with some exposure to product analytics or marketing data and insights
• Advanced SQL for extracting, querying and relational databases are essential (ideally Teradata, but will consider other data warehouses)
• Strong visualisation skills are essential (Ideally Tableau or Looker)
• Python are highly regarded
• Exposure to cloud platforms is highly regarded (google could platform / GCP, AWS or Azure
• Preferred knowledge of statistical modelling tools and techniques e.g. segmentation, propensity models
• Tertiary degree in Mathematics, Marketing, Statistics, Computing or related analytical field
• Strong influencing skills with ability to effectively liaise at all levels of the business