RECOVERY SUPPORT WORKER ADVANCED

CASUAL

GOLD COAST

Your Next Role!

This is an exciting opportunity for someone to work casually as an Advanced Recovery Support Worker role in our Gold Coast location. Your next role could see you delivering evidence-based, recovery-oriented support to individuals at risk of homelessness, recently discharged from acute mental health wards, or engaged with community mental health services. You’ll empower clients to achieve their personal recovery goals and aspirations, assist with daily living tasks, and build strong professional relationships with stakeholders to ensure the best possible outcomes.

No day is the same, but it may include:

• Delivering client support by using RFQ’s Model of Practice/Peer Work Framework, including safety assessments, recovery planning, skills development, and community connection.
• Supporting service quality and compliance by assisting supervisors with Individual Service Agreements, reporting, KPI tracking, and adherence to contractual obligations.
• Fostering collaboration and stakeholder engagement by working with internal and external partners and participating in networks to maintain sector knowledge and improve client outcomes.
• Maintaining accurate documentation and contribute to improvement initiatives, including tech use, innovation, and process enhancement.
• Supporting team dynamics and provide supervision, problem-solving, conflict resolution, and on-call support as required.
• This role will include weekend work, shiftwork and sleepover shifts.

You will need:

• Four-year degree in a human services related field with at least one-year relevant experience, or less formal qualifications with substantial years of relevant experience.
• Demonstrated understanding of the community and/or mental health sector
• Experienced in or able to quickly develop skills in creating support plans based on client needs and practice models.
• Proven ability to provide supervision, support, and build effective working relationships.
• Skilled in planning, prioritising, and delegating tasks to meet team and individual goals.
• Demonstrated experience in working collaboratively with stakeholders to meet outcomes.
• Effective in communication, conflict resolution, and demonstrating emotional intelligence.

Why RFQ?

At RFQ, we are passionate about making a supportive, collaborative and empowering environment, where everyone can thrive, by joining us you will have access to:

• $55.73 - $59.96 per hour including 25% casual loading, depending on experience.
• Salary packaging: Enhance your take home pay with salary packaging of up to $15,900 on general living expenses and additionally up to $2,650 annual entertainment benefits, which also includes access to novated leasing. Explore your cost-of-living savings HERE!
• Free Employee Assistance Program (available for staff and their family).
• Opportunities for a wide range of career and professional development.

Apply Now!

Submit your application, together with your resume, by selecting apply now. You’ll be taken to our online portal where you will find more information including the Position Description.

Further information about the role can be obtained by contacting Area Manager, Diana Bennet on 07 5563 8855.

Please note that RFQ is an organisation that embraces diversity.

The position with be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start