Academy HR Pty Ltd is seeking an Office Manager to oversee day-to-day office operations, including managing resources, ensuring efficient workflows, and maintaining high service standards. This role plays a crucial part in supporting the business by coordinating personnel activities, managing office records, and ensuring compliance with relevant legislation and policies. The successful candidate will work closely with senior management and internal teams to ensure smooth operations, monitor staff performance, and implement process improvements. Strong organisational skills, excellent communication, and leadership abilities are essential for this role. Proficiency in office management software and a collaborative mindset will also be advantageous in ensuring the team’s success

Key Responsibilities

· Contribute to the planning and continuous improvement of recruitment and labour hire services, setting clear priorities and service standards to ensure efficient delivery of staffing solutions across warehousing, cold storage, hospitality, and other industries.

· Allocate and manage internal resources, office space, and recruitment systems to support business objectives, ensuring sufficient staff and tools are available to meet peaks in client demand and maintain smooth operations across multiple regions.

· Assign tasks to recruiters, account managers, and administrative staff, monitor performance through service delivery metrics (e.g. fill rates, time-to-hire), and provide feedback to align work outcomes with Academy HR’s client service standards.

· Oversee the accurate management of records, documentation, and accounts, including candidate databases, client contracts, payroll for labour hire staff, and compliance records required under labour hire licensing obligations.

· Liaise with external stakeholders such as clients, regulatory authorities, legal advisors, and training providers, as well as internal teams, to coordinate business operations and promptly resolve service or compliance issues.

· Ensure the regular maintenance of office systems, databases, and equipment, and coordinate the replenishment of recruitment tools and resources to avoid disruptions in candidate sourcing and client service delivery.

· Monitor and enforce compliance with occupational health and safety standards, both within the Academy HR office and across placements, ensuring workers supplied to client sites meet WHS/OHS obligations and safety training requirements.

· Ensure that all office and labour hire operations comply with relevant government legislation and policies, including state labour hire licensing laws, employment regulations, immigration requirements (where applicable), and anti-discrimination laws.

· Oversee and coordinate personnel activities for internal staff, including recruitment, onboarding, payroll, training, supervision, and performance management, ensuring alignment with company goals and industry best practice.

Candidate Requirements

· Education: AQF associate degree, advanced diploma or diploma, OR at least three years of relevant experience may substitute for the formal qualifications listed above.

· Experience: At least 1 years of experience in a similar field.

· Skills: Strong organisational skills, excellent communication and leadership skills, analytical skills and self-motivated with a collaborative mindset, and working knowledge of Windows-based software systems (e.g. Word and Excel)