We are seeking a skilled and experienced Office Manager to oversee the day-to-day operations of our agency and provide administrative and operational support to our education counsellors and international recruitment partners. This role is critical in ensuring smooth coordination between students, institutions, and our global offices.

Location: 483 Highett Road, Highett, Melbourne, Vic 3190

Supervisor: Director

Salary: A$76,600

Key Responsibilities

Manage and oversee all office administration and scheduling

Supervise and support administrative and student support staff

Coordinate meetings with international partners and clients across different time zones (Australia, Brazil, Europe, etc.)

Oversee the preparation and accuracy of student applications, enrolments, and compliance documentation

Maintain communication with education providers, ensuring accurate and timely submission of course applications and visa-related paperwork

Track budgets, reporting, and compliance with education agency regulations and internal policies

Develop and maintain office systems, databases, and recordkeeping for the company

Manage Payroll, performance management, training and onboarding.

Support the Director in the development and implementation of office policies, procedures, and operational frameworks.

Manage and monitor office expenses and budget, including reconciliation and expense tracking using Xero.

Skills and Experience Required

Minimum 1 year of experience in office management, administration, or a related role within an international education organisation

Minimum 1 year of experience with payroll and bookkeeping

Diploma or Certificate IV or equivalent professional experience.

Fluency in both Portuguese and English (written and spoken)

Proven ability to manage meetings and communications across multiple time zones

Excellent organisational and problem-solving skills

Strong communication and interpersonal skills, with the ability to liaise professionally with students, education providers, and overseas agents

Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM systems

Proficiency with Google Workspace, Trello and Miro

Proficiency with Xero

Strong attention to detail and the ability to work to deadlines in a fast-paced environment

Police Check

Must have existing Australian work authorisation at the time of application