Group IT Support (L1/L2) – Melbourne CBD
Plus Studio
Posted 8 days ago
Plus Studio | Full-time | Support across ANZ
We’re Plus Studio - an award-winning architecture and design practice with 11 studios across Australia and New Zealand. Our culture is all about collaboration, innovation, and wellbeing.
The Role
You’ll provide hands-on and remote L1/L2 technical support across our studios, ensuring our teams can design, create, and deliver seamlessly.
Troubleshoot hardware, software, networking & cloud tools (M365 / Azure)
Onboard users, maintain devices, accounts & permissions
Escalate complex issues, document fixes, contribute to IT knowledge base
Work with colleagues across multiple locations & time zones
About You
Proven experience in IT support
Strong Windows, Office, AD, VPN, and basic networking skills
Great communicator, problem-solver, customer-focused
Bonus: exposure to IT service desk tools, cloud services, and multi-site support
Why Plus Studio?
Competitive salary + super
Generous wellbeing and benefits scheme
Hybrid working & flexible arrangements
Growth & learning opportunities across diverse tech environments
A supportive team and vibrant creative workplace in Melbourne CBD
A buzzing social scene with regular team events and celebrations
If you’re keen to grow your IT career while supporting some of the best creatives in ANZ, we’d love to hear from you. Apply with your CV and a short cover letter that tells us about yourself.
About Plus Studio
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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