About the Company: Privately owned and newly launched onto the Australian market, Birch Hotel Group is committed to revolutionising the customer experience in regional hospitality. With several acquisitions under their belt and more on the horizon, they are implementing renovation and growth plans to set a new standard in delivery. The company's overall recruitment strategy for this brand is to appoint hands-on, business-savvy and accountable managers to develop the potential of each venue and drive occupancy growth.

The Role: Management Couple Chef and Rooms.

We are looking for a hands-on management couples who have a distinctive skillset to manage our motel in Capella QLD.

Capella is a mining town just an hour from Emerald. Our ideal managers will be looking after open-buffet meals and rooms.

You will play a critical role in shaping this site into a sought-after location in the region with high standards in every category of service and delivery. Reporting directly to the National Operations Manager, you will be responsible for overseeing daily operations of the motel, including check-in and check-out procedures, housekeeping room cleaning. specifically, you will be responsible for

Handling payments and financial reconciliations

Good knowledge of RMS

Increase and Respond Online OTA reviews and improve online ratings.

Ensuring a high level of customer service and satisfaction

Managing budgets, financial reporting and bookkeeping

Developing and implementing sales and marketing strategies to increase revenue.

Ensure rooms, grounds and pool are always well maintained and presented to the highest standard.

General banking and administration duties

Manage stock levels and monitor supplies.

Understand that motel management can be 24/7 and be willing to assist with late check-ins or emergencies if required.

Attend to general maintenance as required and liaise with tradesmen when necessary to ensure everything is kept in good working order.

Stock management

Able to meet KPI

Staff management.

COOKING BREAKFAST AND DINNER.

The ideal candidate(s) will possess the following skills and qualifications:

Well- presented, professional, warm and friendly customer service skills

Experience with motel booking system is necessary.

Previous experience in motel or hotel management is necessary.

Experience and Hands-on skills are must!

General maintenance, pool and gardening skills required.

Excellent communication, leadership, and organizational skills

Strong financial and budgeting skills

Ability to work in a fast-paced, customer-focused environment

Ability to work independently and as part of a team

Be seeking a long-term commitment

Providing police and drug clearance report are a must.

What We Offer

On-site accommodation included.

Great rate and bonus

Comprehensive training and support throughout the contract period.

A supportive work environment with opportunities to develop new skills.

Opportunity to relocate.

You must your own ACN/ABN.

Contact us now! Forward a resume with a cover letter along with a recent photo, to explain your individual circumstances and how you will make a difference to our team. Alternatively, If you have specific questions about the role, please contact National Operations Manager on 0468 564 663. or email to [email protected]

We look forward to having you on board

Key selling points

Management Couple

Immediate Start.