About the role

We are seeking a full time Pathology Collections Team Leader to join our dedicated team within VIC Southeast Area. Reporting to the Area Manager, you will be required to manage daily sick calls and rosters, enter time and attendance in our payroll system, and assist with assorted administrative tasks.

Successful candidates will be patient-focused, show a passion for our business, and uphold Clinical Labs’ values. This position will suit self-motivated individuals with a high attention to detail, excellent communication skills, and a strong focus on outstanding customer service.

The successful applicant will have:

Good computer skills, exceptional customer service skills and telephone manner

A minimum of 3 years of experience

Valid Driver’s licence

Certificate III or IV in Pathology Collection or relevant industry experience

Sound clinical knowledge

Excellent time management skills

Keen eye for detail

Ability to work under the direction of the Area Manager

Ability to communicate effectively with the collections team, referring doctors, patients and other stakeholders

A strong desire to learn and embrace new challenges

Ability to understand and ensure compliance with WHS policies and guidelines to maintain a safe and healthy workplace

Employee Benefits

You will have access to a range of exciting benefits when you join ACL, including:

8 weeks paid parental leave*

Access to hundreds of everyday savings including phone bills, fuel and groceries, fashion, restaurants and entertainment.

Expert guidance on healthy living on a range of topics like money, work, mind, body, and life.

Free and confidential support from qualified counsellors.

Discounted health insurance.

Training and development opportunities.

*Service conditions apply

About us

Australian Clinical Labs (Clinical Labs) is committed to be the pathology provider of choice. Our business is growing rapidly and now has over 5000 employees and a truly national reach. We have approximately 100 NATA accredited laboratories that perform close to 6 million episodes each year for doctors, specialists, patients, hospitals and corporate clients. Clinical Labs services almost 100 private and public hospitals and is the largest provider of pathology services to public hospitals in Australia.

Who we are

We pride ourselves on our patient focus and medical excellence, empowering our people to help us to improve and save patient’s lives. Our culture is agile and willing to change, and we always act with the highest respect and integrity. Clinical Lab’s employees are passionate about what they do, the work environment in which they operate and the safety and wellbeing of all who interact with us.

Vaccination Requirements

As a healthcare provider, Clinical Labs requires all new employees to be vaccinated against preventable diseases. If successful, we will ask for proof of immunisation accordingly for our records.

You may be required to undergo probity checks as part of the recruitment process including police check and licence check.

Diversity and Inclusion

Australian Clinical Labs is an equal opportunities employer, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, people living with disability, and individuals with culturally diverse backgrounds. We’re happy to adjust our recruitment process to support accessibility needs. We also welcome applications from individuals with culturally diverse backgrounds. Australian Clinical Labs is committed to supporting Veteran Employment and Australian Defence Force Veterans and their spouses are encouraged to apply.

Please note, only shortlisted applicants will be contacted.