About the role

• Newly created role in a supportive, collaborative finance team
• Salary packaging, gifted leave at Christmas and Easter, paid parental leave
• Work for a NFP organisation/ Contribute to making a real difference in the lives of women and children

Role Purpose

The Accounts Payable and Receivable Officer is responsible for providing accurate and timely transactional finance support across the Australian and New Zealand Good Shepherd entities.

Using your excellent accuracy and attention to detail, you will carry out end-to-end processing of supplier and customer invoices, preparation of payments, administration of corporate cards, and maintenance of financial records.

With great customer service and communication skills, you will act as a first point of contact for the finance team, reading and responding to emails, answering enquiries and triaging emails to the team.

Working with the support and guidance of the Financial Controller, you will support the effective operation of the finance team by following established procedures and systems, and contributing to efficient and compliant financial practices.

This role is a fantastic opportunity to see the meaningful impact of your work in the vision of the organisation - aspiring for all women, girls and families are safe, well, strong and connected.

Key Responsibilities

• Support procurement functions and correct preparation of work and purchase orders
• Process suppliers Invoices Including staff and Australia Post cards/petty cash reimbursements
• Preparation of timely and accurate weekly payment including suppliers, and staff reimbursements
• Process applications, top ups and cancellation of corporate credit cards
• Process customer Invoices, receipting customer payments
• Generate customer statements and ageing reports
• Proactively follow up outstanding accounts based on due dates
• Support annual external audit as required
• Ensure AP and AR systems meet organisational compliance controls and workflows
• Archiving & records management of finance records
• Contribute to the development of and adherence to policies, systems, and procedures across the finance function
• Support training of users and onboarding of staff
• Leverage Artificial Intelligence (AI) and technology to drive efficiencies and productivity gains. Explore opportunities to enhance efficiency within the system

About you

• Certificate III or IV in Business Administration, Accounting, or Finance preferred (or equivalent work experience)
• Minimum 2–3 years’ experience in accounts payable and/or receivable, preferably in a medium-sized organisation
• Minimum 2 years’ experience with finance software and systems - MS Dynamics Business Central is preferred, or similar ERP
• Willingness to learn system tools including OCR processing
• Basic understanding of AI tools or digital finance workflows is desirable but not essential
• Proficient in data entry, document handling, and payment processing
• Good interpersonal and written communication skills
• Strong attention to detail and accuracy

Benefits

• Salary packaging - which can add up to $15,900 in tax-free pay per year
• 4 days gifted leave at Christmas and Easter (pro rata)
• Up to 100 hours of paid study leave (where relevant to role)
• Hybrid working arrangement with opportunity to wfh 1 day a week
• 12 weeks paid parental leave (primary career)
• Additional leave through purchase leave pathways
• Employee Assistance Program, a free and confidential counselling service
• Eligible for participation in the portable long service leave program

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

How to apply

Please click 'Apply' to complete your application. Please upload your resume and a brief cover letter addressing the key selection criteria.

Applications are considered as they are received. APPLICATIONS CLOSE: Sunday 5 October 2025

To view the position description click please email [email protected]

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.