We See You is a small, values-driven NDIS provider founded and led by a social worker with a deep commitment to person-centred, trauma-informed care. With a focus on psychosocial disabilities, we offer tailored support that reflects each participant’s unique needs, goals, and strengths, so they can live meaningful, self-directed lives. We pride ourselves on building strong, consistent relationships and delivering services that are both reliable and rooted in genuine care.

We are seeking a compassionate and reliable Mental Health Support Worker to join our team as a casual subcontractor.

About the Role

As a Mental Health Support Worker with We See You, you’ll provide one-on-one support to NDIS participants in their homes and communities. Your role will focus on promoting independence, building confidence, and helping participants live meaningful lives.

Key responsibilities include:

Supporting daily living activities such as meal planning, grocery shopping, and meal preparation

Encouraging routines recommended by allied health professionals

Assisting participants to develop new skills and increase independence in decision-making

Providing companionship, social interaction, and encouragement with goal-setting

Transporting participants to appointments, activities, and social events

Supporting participation in hobbies, classes, and volunteering opportunities

Assisting with everyday administration such as Centrelink appointments, paying bills, or housing applications

Respecting participant preferences, cultural needs, and dignity while encouraging choice and control

Working collaboratively with participants, families, and other providers

Maintaining accurate notes and records

Role details:

Provide both in-home and community-based support

Flexible hours: 6–10 per week to start, with the potential to increase as demand grows

Clients are matched to you based on location and support needs. Together, you’ll agree on regular appointment times (usually once or twice per week), giving you flexibility to balance work with your other commitments. Most workers find they settle into consistent weekly hours with their clients.

While some weekend work may be available, weekday availability is essential.

We See You is a remote organisation with no fixed office. You’ll work independently day to day, with ongoing support and guidance from your supervisor.

What We’re Looking For

Strong interpersonal and communication skills

Prior experience in a mental health or community-related role

Trauma-informed and person-centred approach

Passion for helping others and willingness to learn

Reliable, proactive, well organised and attentive to detail

Able to work as part of a team and independently

Comfortable using basic office technology and your own phone and computer to use for work purposes

Requirements

Tertiary qualification (or currently studying), ideally in Social Work, Psychology, Allied Health, Community Services, Counselling, Sociology, Philosophy, or similar.

ABN (Australian Business Number)

Public Liability and Professional Indemnity Insurance

NDIS Worker Screening Check (or willing to obtain)

Police Check

Working with Children Check

Driver’s licence and access to a reliable, insured vehicle

What We Offer

$45 per hour, inclusive of super, with additional penalty loadings on weekends and public holidays.

Flexible hours to suit your lifestyle

Ongoing support and training

Opportunity to build your skills towards Support Coordination

A friendly and supportive team environment

How to Apply

Please send your resume and a brief cover letter to [email protected]

Include your home suburb in the subject line

Indicate your availability in the email

Please do not apply via the ‘Apply Now’ button on this page.

Applications without the above requirements will not be considered.

If successful, you will be contacted for an interview.

We welcome applications from students, recent graduates, and people from all backgrounds and abilities.