Are you a friendly, organised, and motivated individual with a passion for patient care? Casuarina Dental is looking for a Front Office Coordinator to be the welcoming face of our clinic and the vital link between patients and our dental team.

About Us:
Casuarina Dental is a modern, holistic dental practice committed to providing exceptional care in a warm, patient-centred environment. Our team is passionate about making every patient feel at ease while delivering high-quality dental services.

Your Role:
As the Front Office Coordinator, you’ll be responsible for the smooth day-to-day operations of the front desk. You’ll ensure patients feel welcomed and supported from their first phone call to their post-treatment follow-up.

Key Responsibilities:

Greet patients and manage check-ins/check-outs with warmth and efficiency

Schedule appointments and manage the clinic calendar

Answer phone and email inquiries

Process payments, health fund claims, and maintain accurate records

Liaise with clinical staff to ensure optimal patient flow and care

Maintain a tidy, welcoming reception area

Support with administrative tasks as needed

What We're Looking For:

Experience in a dental or medical reception role (preferred)

Strong communication and interpersonal skills

Tech-savvy and confident using dental practice software (e.g. D4W, Core Practice)

Exceptional organisational skills and attention to detail

Ability to multitask and work calmly under pressure

A positive attitude and genuine care for patients

What We Offer:

A supportive, friendly, and team-oriented work environment

Opportunities for professional growth and training

Flexible working arrangements

Modern practice with a holistic focus on patient wellbeing

Being part of a clinic that values integrity, empathy, and excellence

Ready to Join Our Team?
We’d love to hear from you! Please send your resume and a short cover letter to [email protected] outlining why you're a great fit for Casuarina Dental.