Chinese Speaking IT Support/Admin Officer - International Corporate Banking

NOTE: Only Australian Permanent Residents or Citizens will be considered for this role
Successful candidates must be fluent in both Mandarin and English

*Drivers License Required

Rare opportunity to join the expanding Melbourne operations of a respected international banking institution known for fostering career growth and cultural diversity

Advance your career in a prestigious CBD banking environment

Leverage your bilingual expertise in a growing international bank

Build IT Support expertise across administration and technology functions

Permanent full-time position with immediate start available for the right candidate

About Our Culture

Be part of a collaborative team environment where your bilingual skills drive business success.

What's In It For You?

Exposure to international banking operations across Australia and Asia

Skills development spanning IT and technology functions

EXPECTATIONS

Execute tasks with strong planning and time management to ensure the timely and orderly delivery of daily IT and administrative support duties. Maintain accuracy, consistency, and discretion in handling documentation and internal communications.

RESPONSIBILITIES

Conduct IT related account management, including user access control, and permission updates in strict alignment with head office policies

Monitor and support branch network operations, ensuring reliable communication with head office and other branches.

Coordinate with IT specialists on periodic IT equipment and network inspections

Collaborate with other branches on system updates, equipment configuration, and the troubleshooting of banking systems and related software

Assist in daily administrative and IT tasks, including internal communication and coordination, meeting arrangements, staff support, transportation arrangements, and publicity efforts, as required

Qualifications, Skills and Experience Required

Practical IT systems experience, including user support, access management, and basic troubleshooting.

Help desk experience is required to provide effective IT support and user assistance.

Experience in the operation and maintenance of network equipment; understanding of networking fundamentals.

Strong organisational skills and ability to execute tasks across departments efficiently. Ability to drive is a plus.

High level of responsibility and attention to detail, with the ability to follow established workflows and instructions accurately.

Good command of both English and Mandarin in written and verbal communication.