Case Manager - Aged Care (Home Care Packages)

Location: Werribee

Salary: $90,000 per annum + 12% superannuation (negotiable)
Type: Full-time, permanent position

Join a dynamic and growing aged care provider as a Case Manager - Home Care Packages (HCP). This is an exciting opportunity to deliver person-centred care while contributing to the growth of a recently launched aged care program.

About the Role:

You will provide end-to-end case management for HCP consumers, supporting individuals across VIC, NSW, and QLD, with home visits concentrated in Melbourne. The role is predominantly office-based with travel to consumer homes as required.

Key Responsibilities:

• Follow up on leads, conduct assessments, develop care plans, manage budgets, and activate services.
• Coordinate supports aligned with consumer goals, monitor budgets, complete reviews, and maintain compliance documentation.
• Ensure adherence to Aged Care Quality Standards and prepare for internal audits.
• Support consumer onboarding and retention, build relationships with referral sources, and participate in community outreach.
• Work closely with internal teams to streamline workflows and deliver outstanding consumer outcomes.

Key Skills and Qualifications

• Minimum 3 years' experience in aged care case management (HCP) or a similar role.
• Strong knowledge of My Aged Care processes, HCP funding, and Support at Home transition
• Excellent communication and interpersonal skills
• Current driver's licence and ability to travel for home visits
• Experience with client management systems
• Multicultural engagement experience
• Ideal qualifications - Nursing, Community Services

Why Join Us?

• Be part of a growing program and shape best-practice systems in aged care
• Work in a supportive, multidisciplinary team
• Opportunity for career progression into senior or leadership roles.
• Initally office based in Werribee, with flexible work options once you are confident and established in the role.

How to apply?

Please call Renae for a confidential discususion about the role, or email your CV to [email protected]