Senior Case Manager – Supported Home Program / Home Care Packages (HCP)
Nurse 4U Pty Ltd
Posted 11 days ago
About Us
Ambition Health Group is a leading provider of Supported Home Care, Home Care Packages, NDIS, TAC, and Disability Supports across Victoria, New South Wales and Queensland. With a strong reputation for quality, compliance, and person-centred care, we are growing fast — and we’re looking for an experienced Senior Case Manager to join our Home Care leadership team.
The Role – Senior Case Manager
This is a hands-on senior position suited to someone with a proven track record in Home Care Packages / Supported Home Care Programs. You will hold responsibility for a complex caseload, oversee compliance standards, and act as a key escalation point for the Case Management team.
Key responsibilities include:
Managing a portfolio of high-level HCP clients (Levels 1–4), including assessments, reviews, and individualised care planning
Acting as a subject-matter expert on funding, budgets, compliance and quality standards
Providing mentorship and support to junior Case Managers where required
Building strong partnerships with clients, families, and providers to deliver seamless, person-centred care
Monitoring service delivery, resolving escalations, and ensuring audit-ready documentation
Driving continuous improvement and best practice across the program
About You
We’re looking for someone who has already demonstrated success in a senior case management role and can hit the ground running.
Tertiary qualifications in nursing, social work, community services or allied health
4–5+ years’ experience in HCP / Supported Home Care case management
Proven record of managing complex clients, high-level budgets, and compliance obligations
Strong leadership capability — able to guide and mentor peers without needing a formal manager title
Excellent stakeholder engagement, problem-solving and conflict resolution skills
Passion for driving client independence, dignity and quality of life
What We Offer
A true senior position with scope to influence quality, compliance, and service outcomes
Competitive salary
Hybrid flexibility (Werribee base + WFH)
Career development and progression opportunities as we expand nationally
Supportive culture and leadership that values your expertis
Apply Now
If you are a highly experienced Case Manager ready to step into a senior, high-impact role, we’d love to hear from you.
👉 Apply with your CV and cover letter, or call Divyesh on 0451 367 400 for a confidential discussion.
About Nurse 4U Pty Ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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