Senior Case Manager – Supported Home Program / Home Care Packages (HCP)

Nurse 4U Pty Ltd
Werribee, VIC
A$90,000-$110,000 p/a
Community Services & Development → Aged & Disability Support
Full-time
On-site

Posted 11 days ago


About Us

Ambition Health Group is a leading provider of Supported Home Care, Home Care Packages, NDIS, TAC, and Disability Supports across Victoria, New South Wales and Queensland. With a strong reputation for quality, compliance, and person-centred care, we are growing fast — and we’re looking for an experienced Senior Case Manager to join our Home Care leadership team.

The Role – Senior Case Manager

This is a hands-on senior position suited to someone with a proven track record in Home Care Packages / Supported Home Care Programs. You will hold responsibility for a complex caseload, oversee compliance standards, and act as a key escalation point for the Case Management team.

Key responsibilities include:

Managing a portfolio of high-level HCP clients (Levels 1–4), including assessments, reviews, and individualised care planning

Acting as a subject-matter expert on funding, budgets, compliance and quality standards

Providing mentorship and support to junior Case Managers where required

Building strong partnerships with clients, families, and providers to deliver seamless, person-centred care

Monitoring service delivery, resolving escalations, and ensuring audit-ready documentation

Driving continuous improvement and best practice across the program

About You

We’re looking for someone who has already demonstrated success in a senior case management role and can hit the ground running.

Tertiary qualifications in nursing, social work, community services or allied health

4–5+ years’ experience in HCP / Supported Home Care case management

Proven record of managing complex clients, high-level budgets, and compliance obligations

Strong leadership capability — able to guide and mentor peers without needing a formal manager title

Excellent stakeholder engagement, problem-solving and conflict resolution skills

Passion for driving client independence, dignity and quality of life

What We Offer

A true senior position with scope to influence quality, compliance, and service outcomes

Competitive salary

Hybrid flexibility (Werribee base + WFH)

Career development and progression opportunities as we expand nationally

Supportive culture and leadership that values your expertis

Apply Now

If you are a highly experienced Case Manager ready to step into a senior, high-impact role, we’d love to hear from you.

👉 Apply with your CV and cover letter, or call Divyesh on 0451 367 400 for a confidential discussion.


About Nurse 4U Pty Ltd

Ipswich, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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